Reviews (35)
I had an 20+ year old HVAC system that stopped working. I was referred to James Couling by.a friend. He could have easily suggested that I purchase a new system - but was able to make small repairs at modest cost over the next couple of years to keep it working. It finally gave out in the middle of August in 100+ degree heat and amazingly he was able to order, install and set-up an entire new system within less than 48 hours. Our system is located in the attic of our 90 year old house - so installation was very challenging. His staff were extremely cooperative, worked long hours in the summer heat to get the system on-line and were sensitive to our old house. We couldn't be more pleased with the easy to operate wifi controls and the much more effective and cost efficient system. I highly recommend James Couling and his outstanding staff - they were simply exceptional!
Very professional and looking out for your best interests. Always available even for prompt advice. Great work at reasonable prices. Highly recommended!
James and his team are the best. Over the years they maintained our old HVAC unit and also replaced our HVAC with a brand new system after our old unit began to die. James is always responsive to any requests and provides honest advice to questions. I have known and worked with James and his team for several years and I would not use anyone else.
I have used Couling AC & Heating exclusively for almost 30 years. James, Orlando and crew have always been prompt, courteous and honest every time they have serviced our system. Recently, it was necessary to replace a 25+ year old system and we couldn't be happier with the quality, workmanship and price of our new system. I have recommended Couling to friends and everyone has likewise been pleased with the great services provided.
I trust this company. James is honest, straight forward and stands by his work. Something you don’t see these days. James and his crew have been a pleasure to work with. I highly recommend them.
All repairs were done in a timely manner. There was never any up sell for services or equipment.
Couling AC & Heating is second to none. James provides the absolute best customer service one could ask for. They have been out to my house multiple times to repair my unit. Always on time and courtesy, not the ones that will try and drain your pocket book unnecessarily. I enjoyed the service I received James and his crew at my house, I have had them replace (2) units at my business. Appreciative of everything Couling AC & Heating has done for my family and business.
Great personal service; very knowledgeable & prompt response when service or questions may need to be answered. Highly recommend James!
Fast and professional.. They did exactly what they said they would do and when they said they would do it.
James and his crew are amazing! We've used them for years. Honest and very professional. Unfortunately, we had to stop using them (for now), because we upgraded our systems, and our warranty is different. Whenever our system warranty is up, he'll be our first call.
I like the fact that Mr. Couling provides not only an explanation of what is wrong with the system or why it doesn't work but also what I can possibly do to prevent it in the future. He also explains different things I can do to troubleshoot. In the end, his company provides great service and they are very responsive.
Perfect! Excellent communication, service, and professionalism.
James is excellent to work with. Extremely honest and knowledgeable. Have referred many people to him and will continue to
James’s company is awesome. He answered my service calls/requests promptly and scheduled AC/HVAC installation in a timely manner. His technicians are knowledgeable and provided excellent work. I would recommend his company.
James came out was very honest with the assessment of our HVAC system. His crew was punctual and professional. Would definitely recommend this company
James is an honest guy. A few years ago I called him because my condenser fan motor had gone out while in the midst of summer. Next thing I knew he was at my door with a new motor that he only charged me what he paid for it. I never forgot that so when we decided to have a new two stage system installed recently I called him. He scheduled an install and his guys were some good ole boys that did a great job and we are enjoying our new system. He even helped me with the paperwork to get the rebate from CPS. Integrity is in short supply these days but Couling A/C still has it.
We have been using Couling AC exclusively for many years for both commercial and residential properties. They are our go to AC vendor that we refer to all of our friends & family. We LOVE Couling AC and highly recommend them to anyone in need of AC services. They are prompt, knowledgeable & professional.. the whole package!
James and his crew have been my AC guys for the past five years! I have several houses that he has fix there problems. Highly recommend !
They are the BEST and my go to company!!! After trying t be ripped off by a major a/c company, my gut was telling me different. I went online, found this company. Boy was I glad I did!! Big company told me I needed a new heater, this company came in figured the problem out, fixed it for ALOT less than the other company. They are honest, professional and definitely have earned my business. THANK YOU!!!!
absolutely incredible group of people. I have never waited more than a day for them and in an emergency, they are here pronto! i highly recommend them and would give everyone their name and number