Reviews (23)
Bill, thank you not only for promptly resolving my problem but also for the master class in HVAC. True professional and highly recommend.
Service tech Mr. Bill was excellent! I called 3/13 and was able to schedule next day repairs. Mr.Bill not only arrived on time (as scheduled with no delays) but he was very knowledgeable and helpful. As soon as he got here he diagnosed the problem, addressed the issue and got my unit going. I truly appreciate how he listened and repaired my system and didn’t try to sell me a new unit. Kudos to Mr Bill and to Cooling Texas for not only the Great/Super friendly service,but for being open to answering any questions I had. He went above and beyond by not only coming to perform the services we requested, but addressing the concerns that I had. Would definitely be using Mr Bill & Cooling Texas from now on. Very satisfied customer.
Great service and communication I'd highly recommend them
This family-owned HVAC company is by far the best around! Bill, Jose, and Tyler are exceptional -- courteous, honest, and capable. We've been using them for over 5 years, and I will say they're practically family now. They've gone above and beyond in emergency HVAC situations numerous times. We appreciate all they do. 5 stars for Cooling TX! You won't be disappointed if you go with them!
Cooling Texas is wonderful! We have used them since we've been homeowners and have replaced a few units (2 houses) with them. Bill is very professional and kind. Jose has also come to our home and he is just as awesome and thorough. We will continue to use Cooling Texas and tell others about them too!
Very accessible,dependable, and informative. And when you need an appointment, the owner is a very professional and courteous
There is a reason there are no negative reviews associated with Mr. McKenna's name! I will start by saying everything happens for a reason! Bill's professionalism and candor is the most honest I have seen in the A/C service industry! He is definitely a veteran! Everyone does not possess the skillset needed to truly "service other people honestly and respectfully." I am sure Mr. McKenna thought I was crazy! I kept saying, "Gosh you remind me so much of my father!" He realized that was definitely a compliment! I seldomly run across people like my father. These men are a special breed. The integrity in business men like this, is impeccable! It is like, you know you do not need to look any further because deep inside you know you will be taken care of....if that makes any sense! Mr. McKenna went out his way to personally come evaluate my AC problem. He said, "he could hear my frustrations!" He was dead on! When other's didn't "slow down" to find the problem, he did not stop or leave until he did! After that, he provided me with ALL my options. His mentality was not, "you need this new system!" It was, "here are the options to get your home cooling again....now that you have been educated, you can make an informed decision, regardless of what I may want". That right there, won me over! Seriously, business owners RARELY do that! When he left my home, he could confidently say to himself, regardless of what may happen, I know Andreea will refer business to me! He would be 100% right too! Thank you so much for your time, honesty, patience and expertise Bill. I pray business remains fruitful for year's to come! Let's really get Cooling Texas advertised!😊
I have used Cooling Texas since the company started. Bill McKenna and Jose are absolutely dependable. Always on time, fixes issues right the first time and they are very reasonable. I have replaced old compressor units and thermostats with Cooling Texas and they were really reasonable and the units dropped my bills from $600 a month to $200 during the high season. I will never use anyone else.
We chose Cooling Texas several years ago to maintain our HVAC system and stayed with them due to their honest approach. They recently upgraded three air conditioning units and furnaces and made modifications to the intakes and vents that have resulted in our home being much more comfortable and they did this at a reasonable price. We recommend Bill and Cooling Texas to all our family and friends.
Bill McKenna is the ONLY person we go to for our heating and AC needs. We have been using him off and on for about 10 years now and will continue to do so as long as he's in business. He is super responsive and will come to our aid whenever we need him. Highly recommended! Love Cooling Texas!
We had a service agreement with another company for several years. They raised their prices and did not respond to my request for information. Bill McKenna offered service for a better price and found issues that the previous vendor had either missed or ignored. Since 2009, Bill has provided our family with prompt, efficient service and professional advice to help us make informed decisions. We highly recommend Cooling Texas!
Cooling Texas has been taking care of all my HVAC needs for years. You won't find a more qualified and honest company. They do great work and stand behind everything they sell.
Bill is the most honest, kind guy I have seen in the A/C business. He is professional and on time and fixed what a "Very Reputable Company" made a mess of. He got it done in less than 1 day. Thanks Bill. You will be our A/C go to guy for years to come and we will recommend you to all our friends.
Bill and Cooling of Texas was a breath of fresh air. Especially after being put through the ringer for months by another HVAC service company. With no exaggeration, he fixed in two days what the other company couldn't in over half a year's time. You don't have to know a thing about HVAC systems, but he's still honest and upfront and gives you an itemized bill. Without question, put them in your address book.
Bill and his team are great. They have replaced my furnace and serviced my ac, and will be replacing my ac in the future. Bill explained all the options that were available to me and made the whole experience painless. I will be using Cooling Texas from now on and would / will recommend him to anyone needing ac work.
Last Summer our AC unit cratered when it was hot as Hades and all the HVAC contractors really busy. Bill and team were as responsive as possible and didn't try to use the emergency situation to increase prices (as others were doing). They installed a trash trap with the new unit and later returned to remove it and recharge the system, which is the proper process for a replacement unit. Try them, you'll like them.
Very detailed, professional estimate. Easily worked with our schedule for appointment time. Great explanation of services to be done. Service was outstanding. Efficient, neat, clean. Very professional.
Great Customer Service and Professionalism. Cooling Texas is always very patitent explaining what is going on with our systems, and will be straight forward with you as if anything needs to be done or not. Great Job!
Bill is great, this would be the third time we have used him for AC issues at either our primary home or rental properties. He is fairly priced, professional and straight forward. You really cant ask for more.
I purchased a house and the A/C broke within the week. I was nervous on who to trust with such a big purchase. I contacted a buddy who has lived in Allen and before I could finish the sentence he suggested Cooling Texas. The owner came and spent two hours with me discussing my issue and really explained it to me well. He bid me the top of the line install and got my family A/C fast. I would trust this man again. Wonderful guy.