Reviews (18)
What an absolute gem of a human, I called in a rush because our power had stopped to our AC. I spoke with the owner who was about 45 min away. He stayed on the phone with me and facetimed to help me determine where the issue was. After determining what it was, he told me exactly what part I needed and how to fix it. It was not a short call. There are servicing people but then there are servicing people that are awesome humans. 5 stars and an always customer for any next hiccups!
Eddy did a great job!!!
I have had AC problems for years now and have tired different companies. I am so happy to have found Cool Comfort, Eddie knew within 5 minutes what was wrong and got us taken care of fast. What a great company, I will be saving his card. Thank you for your friendliness and knowledge!
I'd like to thank Eddie for doing such great and professional work on our A/C. He came in such a timely manner and was very polite on answering any questions we had. I will highly recommend his service!! Our A/C is now working GREAT!!! Thank you Eddie for your service!
I highly recommend Cool Comfort. Eddie came out on a Monday night and promptly fixed my issue. A float switch had been installed incorrectly and cut power to my unit. He was prompt and professional. Cool Comfort is my new to go AC and Heating service company.
So, if I'm honest, I'm a pain in the ass. I'm price sensitive, I need someone to respond immediately, I care about quality, I want them to be friendly, and I need things explained to me like I'm a child, but you know, respectfully. So basically, I'm a business owners' worst nightmare I'm sure. Eddie is my hero. I've relied on him for 2+ years now to maintain my old HVAC unit. He basically taught me the basic of homeownership when it comes to an HVAC unit so that I could take care of basic problems and avoid having things clog on me again. This was after he was able to come out same or next day, and found me cheap but practical solutions. Fast forward to this past Sunday. 8am we hear a clunk. Our A/C started blowing hot air. Uh oh. I remembered Eddie telling me the last time he was out that I would get another year or two-ish from my A/C...that was a year ago...so I texted him to see if he was available. He doesn't work Sundays but said he would be happy to come out Monday, totally fair! Since it is super hot, we did go ahead and call another 24/7 to just see if it was a "quick fix". It was not. We basically needed to replace the entire A/C unit and given the age of our furnace, they recommended doing both at the same time if we planned to stay in our house (we do). I asked them to send me the estimate and they said they would on Monday. I texted Eddie to let him know the situation and see if we could get an estimate from him too since I knew I trusted him. The next 48 hours was a bunch of quick back and forth while he got info from us, worked around our schedule, got the estimates for us and the new units, and installed. It's now Tuesday night, and we have a brand new system up and running. Even after working all day in the heat, when he was done, he took his time to show us every detail of our new system, walk us through other recommendations to keep it up and running and close us out. I knew I trusted Eddie and he proved me right yet again! He's also just so
I called Cool Comfort one evening when our a/c went out. Eddie showed up first thing the next morning. He looked everything over and then fully explained to us exactly what was wrong with our upstairs unit, how it likely happened, and how to keep it from happening again. He fixed the unit with parts he had on hand, which was great because we didn't have to wait for him to go out and order or buy the parts. He fixed what was wrong and charged us much less than we were expecting. We couldn't have been more pleased. I highly recommend Cool Comfort Air Conditioning. I tell all my friends and neighbors about them. At least three of my neighbors use Cool Comfort now. And they're just as pleased as I am.
Eddie was patient with me over the phone as I tried to trouble shoot my AC issue. After trying everything I was comfortable with, he arranged to come to my home at my convenience, even off his scheduled hours if I needed. He was prompt, highly knowledgeable and got my AC back up and running at a great price. He was also very friendly to my overly curious children as they watched him work. Couldn't have gone any better.
I would like to thank Eddie for responding so quickly Friday when our AC went out. He located the issue right away and was able to have our AC running again in just a couple of hours !!!Thanks Cool Comfort
Eddie is great. My upstairs AC went out late at night. Called Eddie the next morning, explained the problem, and he said he would come straight over. He arrived promptly and figured out the issue almost immediately. Turns out a wire had gone bad on the compressor, he replaced it, and everything was back up and running. Very happy I gave him a call.
Eddie works very efficient and loves what he does. He explains the whole process. He actually showed me some things I didn't even know about the A/C. The part that was needed was under warranty and Eddie took care of everything. I will be calling him in the future.
I had Eddie work on our AC unit several years back. He was able to get us up and running running for a reasonable price. He did a great job of helping us through the options. I was impressed enough that now that our AC went down again after the recent storms I looked him up as I trust his judgement and work ethic.
Had my system diagnosed as outside unit was making terrible noises. Eddie identified and clearly explained the issue. Very honest and straightforward in recommending options. I will be soliciting bids for a new system and he was ably to provide me a written quote after examining my current system. Very much recommend!
If your A/C or heat ever need servicing don't even think about shopping around. Just call Eddie. Our A/C went out on a Friday night at 10 p.m. We googled repairmen in our area and Cool Comfort was at the top of the list. My wife called him up and after trying to troubleshoot our problem over the phone, he asked for our address and came right over. It took him less than ten minutes to isolate the problem and soon after he had our A/C running like new. We never even broke a sweat he was so fast. When the bill came I was actually surprised it wasn't way more due to him coming out after hours. Eddie is the real deal. Can't recommend him and his service enough.
After our A/C stopped working last night, we looked online and found Eddie's information. We called him first thing this morning and by noon he was here. Eddie was completely professional, extremely friendly. He got right down to work and had our A/C running in no time. He took the time to explain what the issue was and how he resolved it - as well as gave us some tips on how to keep our system running more efficiently. All in all, Eddie was a great person to work with. I would highly recommend him and will happily use him again the in future.
Eddie did an excellent job from the time I initially contacted him to following through on how the unit was working by telephone. He worked very quickly and gave us an excellent price. I am very pleased to recommend his work. Call him first when you need AC work done.
I called Eddie at Cool Comfort after reading all the other reviews here on Google. I had had another company come out twice after my AC went out a couple weeks ago, and while they did get it running, it was clear the system needed to be replaced. I didn't feel confident in the other company's work, and sure enough, Eddie found that they had completely botched the job. He spent an hour and a half re-doing what they had done, in the evening hours, when I had only called him out to do an estimate on a new system, just to make sure it would last until the new system was put in (I might add I hadn't even comitted to getting a new system from him yet, either). He also explained absolutely everything the entire time he was checking everything out. His prices were more than reasonable, and probably $1000 less than that other company was going to charge me. I have never felt more confident in the integrity and work ethic of any service provider that I have dealt with. He installed my new system in one day, showed me how to maintain it, and called the next day to follow up and make sure I registered my warranty. Call him!!! You won't be sorry, and you will not be charged more than you should!!! Stand-up guy.
Eddie is an awesome guy. Really knows his trade. He came and fixed my air conditioning unit very quickly and didn't break the bank. I highly recommend Cool Comfort Air Conditioning to be your Pflugerville HVAC Contractor.