Reviews (92)
Jack came out and provided heat explanation and service and support after fixing our a/c unit. I would recommend them to everyone. Fast service and great customer service. This is the second use of this company for the second resident. I’m pleased.
Jack responded promptly to my service request! Very professional and reasonably priced. I would definitely recommend this company. Two thumbs up!
Our air conditioner was not cooling on July 4th and he came out first thing that morning and repaired our unit and saved the holiday. We highly recommend him and will use in the future if needed.
Fast and friendly and he gave me a great deal on the repair. Would recommend him Highly THANK YOU VERY MUCH
I contacted Bree’s on weekend as my AC compressor stopped starting. They responded quickly, sent a technician and they did an honest good quality job. Price also is reasonable.
Terrible customer service, job was not done properly, the guy wanted more money to fix what wasn't completed. Even after coming out a second time, giving us attitude, and requesting more money to complete an incomplete job, weeks later we found out the initial problem still wasn't fixed even after paying hundreds of dollars. Avoid this company
Jack has saved us twice now in the middle of winter and in the HOT days of summer. Incredibly responsive, great prices, and professional. He is our only call for HVAC system needs. Highly recommend!
My air condition stopped working. In the middle of the night while my house was super hot I filled out a form to get help. Jack called me at about 8am to schedule a visit. He was at my house within a couple hours and diagnosed the issue. He let me know what was going on and best/worst case scenarios depending on if he found additional issues once he started taking more apart. I had an appointment and had to leave. Jack needed parts and an electrician to join him on the call to complete the repair. We communicated later in the day & scheduled they’d be back in the morning the following day. Jack called me, came to my home with a colleague electrician & got everything working. No additional issues were found and his quote of the costs for the repair were on the lower end of the range he gave me. I have a complicated system that they were going to look into more but for my primary issue fixed. I’m more than happy with the work that was done and how quickly it was completed. Not only that, both Jack and his colleague Mike were very nice, respectful and put shoe covers on before I had to ask! I will use them again!
Our A/C went out in 90°F heat. Jackie and Bree were here in less than an hour, installing a new system. They wore booties in the house without being asked, were efficient and gave us a great price. We're thrilled with their service and recommend them highly.
They showed up within an hour of my call. Explored several different options and got my unit fixed.
AVOID! AVOID! AVOID! My furnace had issue on Christmas eve day. Furnace was blowing but not hot air and by 8am, thermostat was reading 46 deg. Started calling furnace repair companies. Got couple of responses but each had already a few backlogs to service. Finally called Bree's. Jack answered and said he can come over in 30m. I was surprised by his promise of turnaround. Jack came to my home after an hour and half or so. He started looking at the furnce and did so for atleast 20m. And when I asked him what is going on with furnace, he immediately said he have bad news for you. Jack said circuit board is broken and the part costs around $650 (and with install fee total of $725). I was taken back and started asking few questions. But he insisted it is the bad board. Then he gave me more bad news. Said, circuit boards are not easily available and only few stores sell them and he usually get them from a store in Detroit and its not open at the moment. Jack said we will be without heat until Tuesday morning (27th). Apparently all stores are closed on Christmas Eve and wont open until Tuesday. I pressed him more and suggested few stores. He immediately said they won't have it. Then I suggested Repair Clinic. Jack said they will have it but he already tried calling them and got no answer. As RepairClinic was close to my home, I suggested I would go and get it. Immediately he started acting strangely. Jack said he needs to go and attend another service call and cannot spend another minute at my place. As I did not have heat and I need his service/help, I said I understand and agreed to call him the moment I have the part. Jack took his $150 visit fee and left. I went to repair clinic and bought the circuit board for $195 (not $650 like he asked). While I was at RepairClinic, another furnace repair company called me and checked if I still needed help? I told them my story and where I was. The company offered me to help if Jack won't turn up. Got their contact. . Now with the
They were able to come the same day we called and installed the new furnace in less than 6hours. They also came back the next day to follow up. We highly recommend this company.
My wife and I were highly impressed with the same day service for a complete new furnace installation. Jack and his team were highly professional, left the job cleaner then when they arrived. We will be using Brees Heating and Cooling again in the spring for our A/C tune up Chad Datema
Excellent service, I was explained on what was wrong with my system and what it was needed for repair, Service was completed in a manner of accuracy and swiftness that is not found in this day and age, I highly recommend this company.
The technician was prompt, courteous and professional. Although there were several components needing to be replaced and/or repaired, the technician never wavered in his enthusiasn and reassured me that he would have my unit up and running again. The unit was repaired and I received a follow-up call the next day to ensure that everything was okay. So, if you are looking for skilled HVAC professionals that offer great customer service, call Bree's.
I could not be happier with my experience with Bree's Heating and Cooling! My air conditioner wasn't working, I set up an appointment with Bree's for the following day, but they had a cancellation and were at my home in an hour! They fixed the problem promptly, the service was friendly and the pricing was very reasonable. I'm a very happy customer
Jack at Bree's heating and cooling was an absolute life saver. Called the company at 8:30 am with a broken AC unit. Jack took my information and was out about an hour later. He was very professional, explained everything in detail and had my unit up and running in no time. Cost was affordable and I could not be more happy with the service. I would absolutely use Bree's again for any future needs. Thanks Jack!!!
They ordered a replacement valve for a hot water heater and installed it the very next morning.
Initially, they were quick to install a new furnace. However, I learned that he did not pull a permit. When I tried to contact him to get a permit, he started ignoring my calls. I had to use my wife's phone, which he answered on the first ring. He finally pulled a permit for me at the cost of $400, but he used a different company to pull it. My assumption is that he did this because he is not licensed. After my inspection, the city required a b-vent and a chimney liner to pass, which he said he would do, but again ignored every phone call I made. Never using this company again.
I had this company install my new air conditioning unit. Install was great and service was great. The system broke down shortly after that and the service has been horrible. Unresponsive, doesn’t show up when they say they will be here. We had to pay for the part that was under warranty up front and now it is almost a year later and I’m still waiting on my money. They will not respond to our messages, I do not recommend this company