Reviews (61)
Great experience using them twice. Once for dryer vents and once hvac repair. We will absolutely use them again!
I appreciated James Garcia's professional and kind demeanor. (Not sure if he is owner or manager.) He was able to squeeze me in on a hot day for end-of-the-week service request, when other companies weren't available or I didn't like their practices when I called for a quote. I got to speak directly to him, explain my concerns, and he talked through the situation with me and possible ways to address it in a clear way. Our A/C had been progressively not cooling for well over a couple of weeks. I asked for a cleaning of our outside unit and he sent Joey to check things out. Long story short, the outside unit was cleaned, tested, and some "leak stop" was added to address a leak. Joey returned a couple of days later to see if he could identify the source of the leak, but the "leak stop" he had put in had done its job. No guarantee that this is a permanent fix for years to come, but that was made transparent by both James and Joey. I felt informed along the way in a stressful time. Also, I rent my home, and James did a good job of handling working with my landlord for payment of services rendered, which greatly alleviated my stress. Finally, James reduced the price for overall services when the cost wasn't necessitated for the service. I think it went from $750 to $500. I felt comfortable as a woman alone in the house with his employee, Joey, which is very important to me. Joey was professional, mindful, and respectful, and shared his best recommendations with me in a way I could understand, and also showed empathy, which is a great professional skill! I would highly recommend this company, because I think they are honest, professional, respectful, responsive, and are trying to do a good day's work and serve their customers to the best of their ability. Thank you, Better Service Co. for keeping me cool on these atrociously hot days that came right after service!
James has a very talented crew of truly skilled professionals. My project involved rather complicated and precise trim carpentry to complete an HVAC upgrade in a very tight space. They installed drywall-covered access doors that are almost invisible. Cleanest work I've ever seen. I highly recommend them and will definitely use them again.
Great job. Professional, knowledgeable, trustworthy. Highly recommend.
These guys did an excellent job and were incredibly timely. Joey was excellent with extreme professionalism, workmanship, and dedication to our satisfaction. He came back on his day off to make sure that everything was working as expected, which was above and beyond. We couldn’t be more satisfied with their service.
Did a great job and made great suggestions for improvements. Also made recommendations about the dryer.
Fast, friendly, professional service.
I have used this company 4th time for my home and rental properties. Very happy with their service.
I had the pleasure of working with Better Service Co. for a rental property issue and they were so quick, professional, and informative for preventative maintenance, I've continued to go to them for issues at my personal propertay and additional rental properties. Also have recommended them to many friends in the area.
This is my 3rd year using this company and they are total quality people! I added a fireplace inspection and cleaning this year which was Fantastic and bring total peace of mind when I use my gas fireplace this winter ! They bring tarps to cover the floor to keep everything clean ; they go up on the roof to inspect all angles and also went up on roof to clean my dryer vent which was full of fluff ! SIMPLY GREAT SERVICE !!!!
These guys are awesome. James serviced our A/C and installed an in-duct air purifier system. He was on-time, every time -- and a total pleasure to have in our home. He explained everything he was doing, and made sure everything was perfect, before he cleaned up and left our home looking like nobody had even been there to do maintenance. Jordan and his crew installed a new gutter system for the front of our house, and it has made a huge difference every time it rains. Gavin serviced and cleaned our chimneys. Everyone on their crew is super friendly and made sure we were happy with everything before wrapping up their jobs. These guys all know what's up -- they're friendly and offer great work at reasonable prices. Will absolutely call them in the future if I have any service needs.
We've used them quite a few times & have always gotten great service, for both dryer vent & chimney cleaning. They're thorough & friendly. We definitely recommend them!
I’ve used Better for years for dryer vent cleaning and they are excellent at what they do. We recently had to replace a dryer vent & they did all the work efficiently, cleanly & even made notes and took photos for us to send to our home warranty company. Would definitely recommend using them for small or big projects!
Awesome!! Have used this business consistently when getting our dryer vent cleaned. Would highly recommend.
Outstanding service, professional, explained every detail, showed real time camera shots as they were doing inspection, took pictures of chimney on rooftop and showed potential problems. We were very appreciative of Gavin's presentation at end of inspection. Up front charges shown, so you know what to expect. Highly recommend Better Service Co. for any services needed. Thanks James
Great experience. Very friendly, professional and helpful! Even informed us of a loose shingle on our roof and took picture. Will use them again.
Install of washer and dryer and vent install
We have been using Better Service Co For our dryer vent cleaning for several years. Highly recommend!
James from better service co has been incredible to work with - prompt, efficient, reliable and good at communication. Better service co has done multiple dryer duct cleanings and rebuilds for us and I couldn't be happier with the results - I recommend them to everyone!
I am really happy that I came across the Better Service Company. My dryer fan booster was not working properly. The fan was also not exposed, so I needed an access point created. I had a hard time finding a company who can do more than just clean the booster fan since I needed an access point. The plan was to actually replace the booster fan with a new one (my choice), but they would have needed to retro fit the new fan, and as a company -- they felt it would have been more beneficial to keep the existing fan and clean it. They saved me a lot of money compared to if I chose to have them retro fit to place a new one in. It made me confident that Better Service Company is a very ethical company. I highly recommend them, and I will continue to do business with them.