Reviews (42)
They were able to come and fix our refrigerator on the same day of the call. Very friendly and knowledgeable.
Had Better Service out for a dishwasher issue. The dispatcher was very friendly and got Tommy out within days. Tommy was also great to work with. I would highly recommend!
Tom was very awesome young man! Very great technician our appliance repair man! Very very knowledgeable and really skilled at his job! Definitely highly recommend the service and very prompt!
Immediately responded to my phone call and was very helpful.
Our washing machine broke, I called Tom and they were quick to come out and diagnose the problem - within 2 days they had the part and came out within an hour to finish the repair! Highly recommend
Gave me a quote for repair then never came back and doesn't return calls
Called and left a message to get service on my freezer that wasn't defrosting. They called back after a the weekend. We set up an appointment and the fridge/freezer was evaluated, new part ordered and it was repaired when the new part came in. They did a great job. I would recommend them. Plus they are the only one that returned my calls. So that was a plus
Great service! Prompt and responsive. Knowledgeable and skilled. Reasonable pricing.
On time pleasant worker and very honest gave CHOICES of repair
Tom was great! His service was fast, did excellent work, and was very knowledgeable and friendly. If I could give him 6 out of 5 stars I would! He is your go to business for appliance repair in the twin ports area. 👍🏻👍🏻👍🏻
Better Service was able to quickly diagnose and fix our oven. Tommy was professional, conscientious, and skilled. So happy to have found a reliable company that we will definitely be calling in the future with any other appliance needs. Thank you Better Service!
I contacted Tom to fix my mom’s stove top burners & range hood in her kitchen in Duluth. He immediately provided me with a reasonable quote & came to the house within 48 hours. Additionally, Best Buy’s 3rd party installation company incorrectly installed a dishwasher leading to damage in the house. Tom was able to install the new dishwasher after no luck with Best Buy & replace damaged valve parts caused by Best Buy’s vendor. I highly Recommend This business & my mom plans to use him moving forward!
When our refrigerator quit, we called Tom and Tommy at Better Service and we are so glad we did. The response was immediate, same day that we called! With every call and appointment, they were prompt, courteous, eager to help, and highly skilled. This is a great company to call for any home and appliance repair!
A real person answers the phone when you call. Appt was available on the day I called. Tommy knew exactly what was wrong. He diagnosed the problems and advised me of the repair costs compared to a new appliance, so I was able to make an informed decision. He didn’t pressure me to make unneeded repairs. I will use Better Service again.
The Best service I have ever had. Tom was very accommodating. He flexed his busy schedule around and came to my house the same day. He figured out what was wrong with my cooking oven, he came prepared with the replacing part and he had my oven going in no time! And his price was the Best I could find in the Twin Ports area.
i called Tom around 12:30pm about a faulty dryer vent, he was at my house by 12:45 the same day and had the issue fixed before 1:30! he was super professional, knowledgeable, personable and overall a very nice guy. cannot recommend this business enough after that experience and will be coming back to this business for any larger scale issues i might have in the future!!! as a new homeowner i cannot say thank you enough for the help!
Tom answered his phone quickly and came over promptly the next morning to attend my refrigerator. Excellent service! I’ll remember you in the future and tell my friends. Thanks Tom!
Not on time, very unprofessional. Beware guy is also very creepy.
Tom pulled over on the side of the highway to take my call and help me decide what route of service I would like to take - I will be taking all my appliance business to them!
Our refrigerator/freezer was not cooling properly. Tom (Better Service) responded almost immediately. After diagnosing the problem, Tom procured the proper replacement part, cleaned and vacuumed accumulated dust, retained a great smile and attitude while performing under cramped work conditions, and completed the job expeditiously! Plus, the cost for his service was very reasonable! All in all--the name of Tom's appliance company says it all: Better Service!!!