Reviews (100)
Charged $700.00 Dollars to replace leaking hose connection for washing machine. Gave a $2400.00 qoute to replace and install a new water heater. Got an estimate from another company, 2nd estimate to replace and install water heater for $1100.00
Wasnt the best experience.
Good, honest, and right on time. Definitely use them again.
TERRIBLE Experience. I found Berkeys on Google and made an appointment only to have them not show up. I waited over an hr after they called to say they would be there in less than 30 minutes but no one showed up. I own over 40 rental homes and I will only use TRUSTED local people from now on. This is obviously a very large corporate business that is more concerned with volume than quantity service. Use someone else.
Couldn't have asked for a nicer representative than Edward Jones! Polite, businesslike, competent, and thorough. My only complaint would be that I had advised when I requested service that I believed my water heater problem was electrical in nature rather than plumbing based on preliminary supply voltage checks. I was sent a plumber and the problem had to be transferred to an electrician not available until the next day. This was not a problem with the actual service but in properly routing my call based on the information I provided.
On time (Sunday), eager to help, fixed problem, good job. Hope I never need them again but if I do, I will call hem.
Caesar did a great job educating me about the AC system I have and how to plan for the future. I am very pleased with his professionalism and expertise. Because of him, I feel confident calling on Berkey’s for any plumbing and electrical concerns I may have, also. Thank you Caesar and Berkey’s.
Alex arrived promptly and diagnosed issue rapidly and did not waste time. Fast proficient and reliable. I’ve been in property management and plumbing repair in younger years and I am very familiar with plumbing issues. I highly recommend Berkeys! Thanks again Alex!
The agent and the contractors not the same page. Agent told me that they are DUCT cleaning with brush and camera and will give me picture before and after. When technician come, they said they not doing that. My mistake, I should ask to put in writing ! They are job is no different with other company !! May be the price is a little bit high !
Jeremy was quick and knew what the problem was right at the start. He was very friendly and knowledgeable about my equipment. Berkey's should be proud to have such an outstanding asset to the company.
Wow! What awesome service! Berkeys sets themselves far apart from the competition! Great communication regarding service time using phone calls, emails, and text messages to let me know exactly when my tech would arrive -- including a link to track where my tech was and how far away he was from my house. Glen, my technician diagnosed and fixed my AC in no time at all and he was very professional and pleasant. I have no hesitation in recommending Berkeys to anyone and to use them again. I've used them in the past for a plumbing problem. Same great experience with the service and the tech!
Scott did a great job but very expensive.
Peyton did a great job. He was very thorough and explained things well. Very polite as well.
I needed help solving what I had been told, by a local merchant, was an "easy fix" of an ice maker water supply valve. I've been a Berkeys customer for many years and called them. They scheduled a technician for me during the time I needed. Andy showed up and broke the news that the repair was more involved, explained what was required and why, and, more importantly, an option that was easier, much more time efficient, and cheaper. He was very professional, friendly and courteous from the moment he showed up. And he approached the problem from what was best for the customer, not what was the biggest money maker for Berkeys. I recently had a disappointing HVAC experience with Berkeys and was reluctant to call. Andy really came through and, without knowing it, really patched up our doubts regarding Berkeys service. Many thanks to Andy and the plumbing department for honesty and putting the customer first.
Perfect service to replace our leaking kitchen filtration spout and clearing out the clogged up tub drain. Thanks!
As with all technicians from Berkey's, Mitch was informative, very knowledgeable, and thorough. I've used the "BAM" program they offer and have total peace of mind when it comes to my HVAC! Thanks!
Jilberto and the other technician were excellent and arrived on time. They took the time to explain about the ac product that I had them installed. The work they did was very neat. I would recommend Berkeys to anyone.
Alex and John were very courteous, informative and made the repairs quickly. Great Service!!
Juan did an excellent job installing new AC system and had a great attitude!
My wife and I were pleased to see that Berkeys honored their warranty and did the work competently. The technicians were courteous and efficient!