Reviews (28)
Carlos was so wonderful to work with. He is very fair and attentive. His team came out right away. I will recommend to everyone I know!!
We are a new business and needed some maintenance done on our HVAC system. Ben Chambers was the tech that came out. He was here first thing in the morning. He got the filters we needed. We have also been having some problems with gas from the sewer lines filtering into our clinic. He quickly realized what the problem was. We are able to now let the plumber know what is going on and what needs to be fixed. He called in the next day and checked on us. This company is honest and reasonable to use. Marlena Oakes
They did an awesome job fixing my AC; the fan had locked up and wasn't turning and the capacitor was wearing down. My system was up and running again the next day, with new parts and my home's AC has never been better!
I rent a home, so when my A/C started acting up my landlord called Arctic. The dispatcher called me to keep me informed about my appointment. The tech Ben arrived on time and was so friendly and respectful! He also educated me on what I could do to keep the A/C from acting up. The servicing was fast, efficient, and now I am a customer for life- even when I stop renting!
Been dealing with them for years. Always fix my AC unit without trying to sell me a new one.
Quick service when our A/C went out. Great job!
We needed a new heat pump installed after the old unit failed and also needed our other HVAC systems checked our for the winter. After obtaining three quotes, we opted to go with Arctic Air. All I can say is that on time arrivals, a good price, and pleasant people to work with equals great service. Very highly recommended!!
Arctic Air has done a great job with any and all repairs and maintenance on my commercial kitchen equipment. They are fast to respond and easy to work with.
Honest people. Very fair prices for service. I've been told in the past by other HVAC companies that I needed work that I didn't actually need. That will never happen with Arctic. Integrity matters. This company has it!
Very reasonable and great customer service!!
Professional and honest people/company! I would recommend this company to everyone and anyone! Thank you for your awesomeness Arctic Air, you are truly the BEST in the DFW area!
We have used them for years, and they have always tried to repair before an all out replacement (at our request). Our a/c completely died on a Saturday evening at 8 pm in the middle of July. We called and left a message, and they called back within 15 minutes. Sunday morning at 7 am they came with a window unit to get us through until our a/c system could be delivered and installed. They were courteous, and professional and trustworthy. A great family owned business.
Arctic Air is honest and fair. They are good at what they do and I have never felt uncomfortable around anyone in the company. Sometimes contractors can make you feel a little uneasy. They are super good and wholesome people. The prices are great too. They fought for a warranty that didn't have to be honored by a product company and they won saving me hundreds of dollars.
Fantastic experience with Arctic Air. I got an excellent price and even better quality service.
I've relied on Arctic Air Heating and Cooling to repair both my heating and A/C. They are reliable and honest. They provide excellent customer service.
Great people eager to take care of their customers.
I only call Arctic Air. They are responsive and extremely knowledgable. Plus they are friendly and prompt (even earlier than I expected sometimes.) They are in my opinion the best!
Wonderful guys who do great work!
I appreciate same day service, honesty and affordable price.
Excellent service at an affordable price!