Reviews (13)
The best company when it comes to customer service. Every phone call and question answered in a timely manner. Very professional and detailed orientated. explanation of process was easy to comprehend and my questions were answered to my understanding of what i know about heating and air. Highly recommended to anyone seeking quality work from a quality company.
All seasons is an amazing company. They are honest and the technician that came out was super professional and a very nice guy. They helped get my furnace up and running at a decent price. I have found my go to guys.
The TLDR: Kellie and Tom are the best, seriously look no further for your HVAC needs. They were kind, honest, and went above and beyond to help us when two furnaces went out at the same time during a blizzard. Read on if you want more details of how amazing they were =) This past Christmas Eve – while we were out of town – two of the furnaces went out in our building. Initially I called another company with good reviews on Google and got an appointment for that day. This company told us that the first furnace needed a new board. I tried to ask the technician if it was possible that something else was wrong because it seemed strange that two furnaces’ boards went out at the same time (they were different ages, in different parts of the building etc). The technician told me that he “knew what he was doing…had been doing this for 14 years” and was generally pretty rude. He then refused to walk up one flight of stairs to look at the other furnace without an additional $90 dollar service charge. In the end, we decided to buy an entirely new furnace from them for a variety of reasons (we couldn’t get an appointment with anyone else for that day, the furnace would need replacing soon anyways etc.). But overall I was not happy about any of it…I felt like I had just been cheated. At this point, I called a friend who recommended Kellie and Tom at All Seasons for our second furnace. Kellie proceeded to spend at least three hours on the phone with me over the next few days, talking me through our options and keeping me informed about when they could make it out to our apartment. When Tom was able to drop by he figured out why both of our furnaces went out at the same time (we both had wired nest thermostats incorrectly) and repaired that immediately. He also cleaned up some water from the refrigerator line which had leaked in our kitchen. After this appointment Kellie spent even more time helping me decide if I wanted to switch to a heat pump and helping me to understand the
Best. Honestly fair loyal to customers.
I have used this company twice now and have been more than happy with their at home service as well as customer service. Heater quit, called All Seasons and a tech arrived in no time and took care of the issue. I will definitely be using and recommending them again.
Tom and his crew came to remove and replace 2 central air units outside and their respective air handlers in the attic. Tom worked with us to replace the original 45yo system and bring the home to modern A/C standards. The crew was respectful, work oriented and everybody knew their role to complete the job professionally and on time. Clean and mindful work from everyone. At the office, Kellie handled all the paperwork and made sure all the Ts were crossed and the Is were dotted. We are very happy with the end results and highly recommend this business for your HVAC needs!
I've used this company for 4 years now. I want to support a family owned business, but, for the second time in a row, I called to schedule an appointment and had to book 3+ weeks out. BOTH times they no showed. I called and got the "I don't know how this happened, I'm the only one who does scheduling". Well, it happened, and it has now happened TWICE IN A ROW. My time is important, I arranged to work from home completely unnecessarily. Beyond frustrating. Done with All Seasons.
Called for emergency service. Got a quick response. The repairs we're made in about an hour's time. We're very pleased with the professional service provifed.
If Google had an option for 100 stars, i'd give a 100 stars review in a heartbeat. What an excellent service. I wish everybody was like Tom , he is so professional and skilled.I felt bad calling him at 2 AM and I was so grateful that he picked up the phone. I have a 17 month old baby and I was worried about the temperature in my home. He came first thing in the morning and fixed my water circulating pump in no time. I can't even express enough how thankful I am today for having heat in my home and for my family being taken care of because of Tom. Thank you Sir . Stay warm out there while you are helping other people. Looking forward to using your service in future. Darko
We are so happy with the new furnace that they put in for us. They were more than happy to answer any of our questions and concerns about getting a new heating system. Our experience with them was excellent and we highly recommend them!!
Tom is the best always on time and extremely honest about what should be repaired or replaced.
NYD? Record low temp in Chicago..My house 65 degrees..Called my usual HVAC for support..Got a,maybe..Called AllSeasons...here in 60 minutes.He stayed until he knew the prob was fixed.. Awesome service and support..They are my service provider of choice.. (tho I do hope I never have to call for emergency issues..Nothing personal AllSeasons)
Fast and honest service at a great price.