Reviews (23)
Charles is the best! Takes the time to ensure you understand how things work, on time, professional, fair, and efficient. Doesn’t try to sell you things you don’t need. A rare gem in the service industry. Highly recommend!
Charles was super informative, friendly, and efficient! Highly recommend to anybody who wants only the best service. Thank you sir!
Charles is the absolute best in the biz! Several years ago a different company told my aging mother that she needed a new unit for $7500 - Charles came out, identified the problem as merely a faulty thermostat, charged her only $35 and the unit is still going strong today. With AirStream you will undoubtedly always get honesty, punctuality, and top of the line expertise - no question about it. A++++ every time!
Very knowledgeable and was able to diagnose the problem quickly. Fast repair and system was working back to cooling my house.
Charles knows what he is doing and does a very thorough job..would highly recommend this co.
This is my go to company for everything AC! Charles is reliable, fast, dependable and honest. Also, the prices for repair are very great and reasonable!! I had an issue with my unit and he was able to come out the same day and fixed it within minutes! I will definitely refer him to all my friends and family if they need any type of AC repair!! Thanks Charles!! You're great!!
Thank you for coming out on such short notice you saved us from having to stay in a hot house thank you Charles
Charles was the 3rd quote we received when having work done on our older A/C system. He took the time to explain several options for addressing the issues and as a result, we opted to retain his services at a slightly higher cost than the other guys "fixes". He was able to provide us with better quality cooling than we've had in years and the understanding of why it was worth the small extra amount. The obvious attention to detail and the options he provided are impressive. I HIGHLY recommend Airestream Aire and Charles.
Not only does Charles care about his customer's needs he does an outstanding job. I have not see customer service like the service that he provides and will continue to refer him to all of my friends. He always does his best to arrive quickly at your house and stays until the customer is satisfied with his work. The amount of money that he charges for his work has always been fair and his work has been top notch. When you need AC work make him your first call.
Charles was fair and honest. He traveled to Dallas from FW. I will use him again.
Very nice and punctual. Fixed the ac and followed up to make sure the ac was still working a week later. Very professional.
I have a very old A.C. unit and working with Charles has been wonderful, very sweet genuine guy and will explain to you what's going on with your unit, why it may be happening and what he's doing to fix it throughout the whole process. Finish repairs in a timely manner as well. Highly highly recommend this company, especially Charles!!
This company is great. Takes the job professionally and is always forward thinking. I highly recommend this company you won't be disappointed. 💯
Very courteous and friendly! I would definitely recommend Charles for quick and quality repairs!
We had an emergency with our unit and Charles was out here to save the day. He kept me informed as he went. Thank you for everything! I highly recommend this company!
I've known the owner of this Company a long time. Great quality work and excellent customer service. I trust and highly recommend.
I run a business in Forest Hill, and when I have a problem Charles always gets here and gets it fixed. And is extremely honest!
AireStream has been my A/C and Heating Company for several years now. Charles is the ONLY one I will call. He is more knowledgeable and professional than ANYONE else I have dealt with. A simple gesture of wearing "booties" inside my house was HUGE to me. He has NEVER let me down. I use him for ALL my heating and air conditioning needs. He put in a new A/C unit about 2 years ago. I jus used him for a furnace issue today and he fixed that. He is professional and EXTREMELY knowlegable, and trustworthy! No one better!
I have an emergency AC issue. My drain was clogged and causing the water to leak inside the house. I called AireStream, explained the situation, and was able to get same day service. Mr. Lott (Owner) is an amazingly nice and professional guy. I highly recommend AireStream!
For some reason I had trouble with my air condition. it would not come on. I called AireStream, they came right over they were very professional. A job well done!☺ thanks a lot. Will recommend to some friends