Reviews (100)
Called needing work and let each member that I spoke with that I needed to use my home warranty reimbursement option which details "Your technician MUST submit a complete diagnosis online" and that was not followed. They proceeded to try and raise the invoice amount by $300 based on the fact that they had to submit diagnosis information online. The rep emailing with me stated that I needed to learn the process of my warranty company and I needed to call my warranty company for the claim. Whoever is their email rep, who gave no name, was very rude and condescending even though I let them know the entire process prior to making an appointment with them.
We're very happy to now have Aire Serv as our HVAC service provider! Our technician, Saul Lemus-Murillo, arrived as promised and was a delight! He diagnosed and then fully explained our issue, going above and beyond the entire time. We highly recommend these guys!
Fantastic group of young men and they did an outstanding work. I’d highly recommend them.
From talking with Susan to book the service appointment, to Saul coming out and repairing our unit and doing maintenance, everyone was professional and courteous!
Kept me informed of who and when the tech would be there including a picture and their technician arrived early. Very professional and polite.
Great service from the Aire Serve team. The whole staff has been consistently great.
Perfect service and good customer service.
Excellent employee. Very pleasant and thorough in explanation of the work needed.
He spent a lot of time checking things out. I was impressed
Replaced HVAC AND THERMOSTAT. Very polite and professional. I will be happy to recommend this company to anyone.
Bryan and Douglas installed a new dryer vent under the crawl space in basement. Would recommend this company. They both were very knowledgeable
Excellent. Service. Came when they said. Fixed problem efficiently.
Great customer service and extremely helpful. Punctual, with safe, quality work. I’d recommend them to anyone…
Very prompt, courteous, helpful. Any questions I had were answered in a timely manner. Would highly recommend.
Aire Serv is my #1 choice for all my ac/heat needs. Jason was prompt, courteous, right on time and very knowledgeable. He had me up and running in no time, at a very reasonable price. Office personnel was professional also. Thank you Aire Serv folks!
I used them because they were called to my client’s house and the technician actually delayed his vacation to return the following morning and install the part my elderly client needed. Since the technician, Jason, went above and beyond and left such a great impression on me I didn’t hesitate to call for my own home. We were lucky enough to have Jason show up and as before he was professional, courteous, knowledgeable and just a great guy! I would definitely recommend 10 out of 10! What a pleasure to give my business to a company that wasn’t after the almighty dollar and didn’t rake us over the coals to repair our unit.
Server arrived promptly, went over all serve provided. Enjoyed talking to provider after work completed.
Did a great job no problems.
Fantastic, friendly, and professional people to deal with! Aire Serv did a super job repairing a minor issue I had with my HVAC system. Always prompt, courteous, and professional! Absolutely would recommend Aire-Serv to everyone!
Jason was very professional and knew exactly what the issue was right away, signed a service contract with company.