Reviews (28)
Great company. They care about the customer.
I requested a quote on an AC unit over a week ago and was told that on Monday I should get a quote. I called on Monday and was told they didn’t have one but they’d get me one the next day. It’s already the end of the week and I’ve heard nothing. Seems to be a common trend with these AC companies in San Angelo.
Absolute paradise has became my best friend this summer!! Fast, friendly, and always affordable!! Highly recommended, our fan gave out to our AC unit, they had it fixed within 20 mins
Very quick response and outstanding service!
Alright. My experience this time was absolute garbage. My initial call was on a Saturday morning, I asked if they had any availability, knowing it's the weekend, and knowing that they are probably busy due to our high temperatures here in san angelo. But the dispatcher tells me yes! And I'm thinking okay great, schedules My appointment between 2p-3p. Well, 3pm rolls around and I have heard nothing, and no tech has come to my house. So i call the dispatcher again to get an update on the tech. She tells me she will call him and find out. 4 pm. No one has reached out to me. And I have to call the dispatcher again. Only to find out. They will not be coming. Because 1 tech had to go on a job out of town. And the 2nd tech is not on call this weekend. So okay im pretty upset, but I deal with it. And reschedule for Monday. I'm told Monday between 10a and 11a. Monday morning, 8:30a I call to verify my appointment. Because we have to have 1 person taking off work to be at the house. And I get confirmation. Okay great. Monday at 11am. No tech has arrived. I've not recieved any notice that they would be late? So I call the dispatch AGAIN! AND NOW IM BEING TOLD MY APPOINTMENT IS BETWEEN 11-12. At this point I am boiling. I am so frustrated. But there isn't anything I can do. But they continue to give me the run around. I'm really disappointed in my overall experience this go around. And no compensation for my hard time. 2 years ago. They replaced my outside unit. Brand new unit, great service. The techs were awesome. The price was reasonable. I was so happy. This year.. was not the same story. I hope the owners of the business see this. And maybe take some corrective action.
Very prompt and professional. Explained the cause of our system's problem and all repair options.
Absolute paradise has been an ABSOLUTE BLESSING to my 94 yr old aunt that was heating her home by 2 space heater’s and her oven. These folks came out quickly and got her a brand new unit put in in 1 short afternoon. Her home has been so nice and warm and cozy every since they got it turned on. If anyone out there needs any work done with your heating or cooling, I HIGHLY recommend Absolute paradise heating and cooling.
Great work crew, the guys that worked on my A.C. were polite, friendly, and willing to answer my questions. Timing was an issue as was scheduling, from what I could tell though, these guys were doing the best they could on a rough week or two. 5 star for the guys on site and their work, unfortunately scheduling was problematic.
Darwin is AMAZING!
Fast quality work; would definitely reccommend using them.
Wonderful experience with Paradise. Would recommend 10 out 10 times. Answers the phone, is knowledgeable, and got my a/c working. Thoroughly pleased and highly recommend.
Great service! Mike went above and beyond helping me get my ductless ac unit going in my shop. will definitely use again if needed.
Clay and Jason were awesome technicians. They performed a wonderful job on my HVAC system and were very professional and customer-oriented. Will use Absolute Paradise again!
Mike came out after our AC was acting up. He did maintenance and blew out the condensation pipe and put the pipe going out from the house. He was running a little late and called to let me know. I signed up for the twice a year maintenance. Very professional
Tanner was my tech. He showed up on time and was professional and fun to deal with. Mike came by a few days later and inspected the work. Great people to deal with! If you need HVAC work, you can not do better than Absolute Paradise.
I had them come and fix my unit fast friendly and knowledgeable great service
Talk about getting us some cool air! We highly recommend Mike and his crew! Professional, knowledgeable, and timely! They will get the job done right! We are beyond pleased to have our unit back to cooling.
Prompt service & knowledgeable techs!
Highly recommended. It was 109 degrees today and I got home after 7:00pm and the AC had quit. I called Mike and was glad I did he was at my house in less than 30 minutes. He's also made the same quick calls for my elderly 82 year old mom. Anyone who looks out for my mom and gives me the same great service is ACES in my book.
Fast, friendly, efficient. Tanner went beyond the call duty and fixed a problem another company had made. I've used lots of companies, but this one was the best.