Reviews (5)
The worst with communication. Had this guy come out and work on a problem with my furnace. He told me I needed a new board to operate a valve. Several hundred dollars and only an hour after he left I’m stuck with the same problem. Havnt been able to get this guy on the phone and won’t answer email. Got somebody else who did couple hours work to help me sort out my situation. Turns out I have a old/ low quality furnace. Could pump money into it but new guy says probably better off getting new. I even asked Roland if my furnace was old. He literally said “mmmm uhhhhh”. He had no answer. New guy gave me all kinds of info and let me know all my options before proceeding with solution or even charging me. This company has literally left me in the cold. Been living for 2 weeks with space heaters.
Ron is a delight to do business with. You might wonder what could be so hard about installing HVAC systems, but believe me I have lived through the nightmare of having work done by a company that made me know the value of an experienced and highly skilled installer. He is also a lot of fun and extremely quick to respond to all our needs.
We were having an issue with our AC unit and it appeared that we had a leak in our line. Ron was able to put some sealant into the line and top off our refrigerant. The AC has been working fine since and it's been about six weeks.
Ron, Came in and saved the day. He found we were low on freon and back to enjoying summer, in no time!
Ron from A to Z HVAC was here Thursday 5/14, repairing our Furnace/AC. While he was here working on our system, we had a nice conversation. He was very polite, knowledgeable, informative and cordial. he repaired and then performed "Preventative Maintenance" on our failed equipment swiftly and efficiently. We will definitely use A to Z again, solely on Ron's professionalism & expertise. He did not pay me to say these nice things, but did volunteer to babysit my Yellow Labrador the next time we go out of town! Thanx again Ron!!!