Reviews (3)
Our HVAC for the 2nd floor is at least 15 years old at this point. This summer it has stopped working twice, and then sprung a leak which came through the ceiling in our daughter's room. Each time the technicians were quick to respond and to our great relief, they were ALL simple and affordable fixes. My husband and I are real estate agents, The Meridian Real Estate Group with Keller Williams, and we will HIGHLY recommend them to our clients and have added them to our website page as a preferred vendor. So grateful to have found this company!!
Our AC was not cooling - fine. Not only did this guy not show up the day of the appointment, but super late the next day. He came in like he opened the place, complaining about our home. He also was so incredibly loud stomping and yelling that he woke my toddler up and scared him. He was rude, disrespectful and worthless. Do not waste your time with this company.
We contacted A Cool Tech HVAC to fix our AC (unknown problem, but wasn't cooling the home). Upon Bob's arrival (within the quoted window), I shared that my spouse was on a conference call. Before entering the home, Bob put on a mask (COVID-era) and shoe covers, and was quiet and respectful as he moved through to check thermostats and the furnace. I asked to follow along as he went outside to check the external unit. As he diagnosed the issue, he shared what he was doing and explained the necessary things to address versus those that were optional (additional freon). His AC diagnosis aligned with our research, and the pricing was fair. Thanks to Bob for the quick response and for the honest work!