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Air Changes Heating & Cooling LLC Reviews - 63

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Liliana Soeriadinata

Matt was really helpful and responsive in fixing our heater. He came on time and give us explanation on what the problem was. Job was done quick and heater is currently working great!

Deborah Ervin

Recently/At Holiday time Thanksgiving my house šŸ” heater went, I use Angieā€™s List before and thought for this major job I would again, Jared came out access the situation and told me it would have to be replaced my heater was quite old. Put a deposit down and true to his word Jared, Matt & Noel came to replace my heater, took (2) days but worth every penny, even received a new update thermostat, they were on time, took out the old, cleaned up and couldnā€™t have been more professional, nicer or even pleasant. I would absolutely recommend this come, especially in the year of COVID-19. As, with Old Homes šŸ” things could go at any moment. Thank You so muchšŸ˜·šŸ˜·šŸ˜·šŸ˜·

Danielle Robinson

I called air changes heating & cooling late last night around 8:30pm to inquire about their services. I explained to them that my air conditioner is not working. They came out the very next day at 9:30am. The tech was able to identify the problem within minute and repair what was needed to be done. He made suggestion on how to up keep my unit. My air is working and it is cool in the house. Iā€™m very satisfied with the customer service they provided.

Matthew Bogan

They are very knowledgeable and helpful. I needed a new heating system in my place and the technician that came out was efficient and answered all my questions. He also didn't try to sell me anything extra. They are very responsive. I am definitely using them for all of my heating and AC needs.

Hoan Thai

I got a call from a tenant New Years morning about heat being off and needed someone to come out to help. Jared was super responsive at 8am on New Yearā€™s Day and was at the property a couple hours later. His crew was super fast and the job got done. Tenant is happy and so am I. In times of emergencies itā€™s easy to focus on the bad but the silver lining was finding these guys. Found my go to guys for future work!

Michael Spangler

I searched Angie's List for an HVAC repair company...after waking up one morning to no air conditioning. I have asthma, and my wife has terrible allergies. We had to get something done quickly.

This company was close to my home and had good reviews. I called just after 7am and spoke with Jared, the owner. He was pleasant, and quickly dispatched a technician to my home...by 8am!

Matt quickly diagnosed and repaired the problem. I could have been done at $229. But, Matt informed me that the system pressures were high. Knowing enough about air conditioning to know, if I let that go, the system would likely fail at some point.

I asked Matt to go further...determine the source of the problem, and fix it for the long(er) term. Matt advised me, there's a chance I could wind up having to replace the 25 year old system.

What did I have to lose?

He tried to clean the metal out of system. But, reassembly proved to be problem. Old fittings and poor workmanship by previous technicians resulted in the inevitable. We had to replace the system.

A couple of things happened here...

Matt was very friendly and informative. He explained things well and provided good conservative advise. And, by dog loved him.

I asked for this. So, when we found ourselves without air conditioning until the system could be replaced, Matt offered up a portable window a/c unit of his own, to get us by. Wow!

The story goes on...all positive. At least as positive as replacing your heater and a/c can be...

The bottom line...these are good people, that do exactly what they say they'll do. And, then some.

We asked for a humidifier to be installed on the new furnace. The initial unit that was ordered was not a good match. Matt completed the installation and said, as soon as the correct humidifier was in, he would return to install it.

I felt so comfortable, I paid the balance. Matt offered to reduce the price, and pay him for the humidifier when he came back. I paid him, including the cost of the humidifier, and he was back in two days, first thing in the morning.

I will certainly hire them again, and I highly recommend them. You won't get better service.

Shirley Lisk

Engineers were on time, polite and extremely professional. Cleaned work areas thoroughly before leaving. Will absolutely recommend them to anyone who is looking for competent work in cooling and heating needs.

Toni Ann Flanigan

Jarod was fantastic. He and his crew installed 3 split mitsubishi a/c units for me. Their quality was great, his pricing was fair and he kept me informed about everything he did. Good, sincere, hardworking crew. meticulous work. Highly recommend this company. Mt. Airy

Zachariah Fishoff

Matt came out here and was very helpful, efficient, and knowledgable about the system and the next steps to be implemented. I highly recommend Air Changes Heating and Cooling if you have any HVAC problems

Hector F

First and foremost. I am a land lord. The first visit for an estimate, they came out and did not measure the radiator size in the apartment. They never gave me any information on the type/model of the replacement for the new Radiator and when they called with a quote, they never confirmed any information. The estimate was a ridiculous high amount.

When the worker came back out today, he brought a replacement radiator that was half (smaller) size of the old one. When I had asked for a warranty because I was asking questions, he was acting funny and had no paperwork for me. I still decided, despite all this to continue with he job. but when he called his boss they decided not to do the job because I was asking for paperwork and they left.

I would NOT recommend this company. they were very unprofessional and unorganized.

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