Pittsburgh's Best Plumbing HVAC

The 2 gentlemen came in, assessed the situation, asked my opinions on different options and finished the work in a timely manner. Great job.

Pittsburgh's Best Plumbing and HVAC is a fantastic company to deal with! My wife and I had a hot water tank and a toilet installed on 3-5-21. The two plumbers that came to do the installation, Jay and Todd were very courteous and answered all my questions during the installation. They did the installation professionally and cleaned up after they were done.

I have been dealing with Pittsburgh's Best Plumbing for well over 10 years now and the owners, Chris and Alice are the greatest to deal with. They have helped my wife and I many times with our plumbing problems over the years and I highly recommend giving them a call to fix your plumbing needs!

John Madron

Not a great experience. Had the guy come out on a Thursday to diagnose the issue. Spent about a half an hour. Told me he was gonna go back to the office and have someone call me to schedule an appointment to fix. Didn’t hear from them so called them the next Monday two times and both times was told I would get a call back. No call. Tuesday somebody showed up to fix the air conditioner with out notifying me. I was at work. I left for my lunch break. When I got home he was halfway done. He replaced the part in my AC and installed a new thermostat. He was there another half an hour. So one hour total between Thursday and Tuesday. I received an email with a breakdown of the invoice and realized I was charged $267 for a thermostat. Same thermostat at Home Depot is $45. It took him five minutes to install. As of now I have several calls in to get this corrected and they will not call me back. Stay away!

I needed help with a toilet issue when a leak developed in my dining room ceiling. The 2nd floor bathroom is directly above the leak.
A tech from pgh's best came & diagnosed a faulty wax ring.
He replaced the wax ring and recommended purchasing a new toilet since existing one was quite old.
I agreed. So far so good.
He charged me $372.50 for service call and replacing ring.
Two days later the water began dripping again from ceiling.
I called them to discuss the situation. Got voicemail. Left detailed message.
No call back. Called again....no answer, no call back.
I have an appointment with Mertz Plumbing this week.
Needless to say I would not recommend this company.

Came fast and fixed it fast.

Giving it a 3 because I heard the gentleman ask his boss on the phone "the part is under warranty so what should we charge for the labor". Ended up to agreeing to 350, ended up paying 430 because of a $80 restocking fee I was never told about.

Also the dudes walked around the house in wet boots and didn't put the shoe covers on until I had to ask them about it.

Average experience.

The technician arrived promptly and in the timeframe that was mentioned earlier in the day when my original call for service was made. The technician was very knowledgeable, courteous, and professional. He was able to identify the problem quickly and more importantly fix the issue with our water heater. The cost was very fair and I will use their services again for any plumbing or HVAC needs or issues that may arise.

These guys were fast and efficient. I called on Friday at noon to have a new hot water tank installed, by 1 PM I had a quote back that was very fair, and by 230pm the crew was at my house installing the new hot water tank. They did a great job at a fair price. I replaced my hot water tank in kind.

Pittsburghs best did a amazing job, they were right on their schedule time ,were very pleasant and knowledgeable of all the safety aspects of the job bring performed.
If you have any related plumbing issues, I would certainly recommend Pittsburghs best every time

Excellent service and reasonably priced. Used them many times.

Pittsburgh's Best Plumbing HVAC are true professionals. I called them in a plumbing jam and received same day service at a reasonable price. Would recommend to anyone in need of a quick repair.