Rare is it I write reviews but Lanco Heating & Air Conditioning is a PHENOMENAL company to work with. Their price for a new furnace and installation of AC was *beyond* reasonable and their customer service was superb. The owner, Josh, texted me day and night and kept me informed through every step of the process. Their job took about two days, and they left our property cleaner than it was when they arrived. Mind you, they had to cut apart our massive old furnace that dated from the early 1960s just to get it out of the basement. During the process our hot water heater stopped working (‘cause when it rains, it pours right?). This was a coincidence that had nothing to do with the job at hand. During the the second day of install Josh was able to rewire our hot water heater (which was apparently originally wired wrong and dangerously) and get it working again within an hour. I can’t say enough good things about this company, their people and their work. Hire them for all your HVAC needs!
I have used Lanco for several years now to do all of my HVAC work. I only work with the best contractors, and after working with several other companies in the past, have found Josh and Andy to be both exceptionally astute at their trade and reasonably priced for the level of expertise they bring to the table. I recommend them whole heartedly.
Andy was out to my house to take a look at my AC within a few hours of initial contact. He identified the issue and gave me options to consider. Andy and Josh replaced my central air unit within a week of my phone call. I am very pleased and would recommend them to anyone who is having heating/AC problems!
I had a very good experience with Lanco. Josh came to do routine service on my AC. He was very knowledgeable and professional in answering my questions.
There was some confusion with the scheduled appointment, but he went above and beyond to make it right. I understand that mistakes happen but I appreciate that he made it right- the sign of a business that knows how to do right by their customers.
Prompt, really friendly, great prices and great work. What more could you ask for from an HVAC company or anyone? Lanco Heating & Air Conditioning, LLChas all of this covered. I was skeptical when I began looking for someone to service my unit which is getting older. I was expecting someone to try to up sell me on a brand new system, but Lanco Heating & Air Conditioning, LLC came in cleaned it up, checked the coolant and set me up for the long, hot summer. It runs better now than when I bought the place honestly. I can't recommend them enough.
After having issues with my AC unit and gas furnace on separate occasions I can't express enough the confidence and satisfaction I have in Lanco HVAC/Josh. The expertise, professionalism, and fairness was exemplified beyond expectations and I would never hesitate without a doubt to use their services again and recommend them to others.
We purchased a home a year ago, and the previous owners had the Central Air unit installed by Lanco only 3 years ago (2015).
We tried calling because the unit wasn't cooling anymore. 2 messages were left - without a return call. The Amana unit itself is still under warranty, but I wanted Lanco to try to remedy the situation.
I even went so far as taking my lunch hour to drive out and speak with them face-to-face. The office was locked up tight. I tried calling from the parking lot, and the voicemail box was full.
Thankfully, I have another company replacing the broken warrantied part, but I'm not impressed with the follow-up (or lack-of).
We totally recommend Lanco, they are super professional, helpful and friendly. They helped us with our old furnace and installed a new one in short time. We will definitely call them for future maintenance.
My family was without hot water for several days waiting on another company to get parts for my unit. I couldn't take it anymore. I called Lanco in Lititz and received a call back within minutes. Andy was at my house in under 2 hours and had the system up & running in no time! Fantastic customer service, prompt, efficient, knowledgeable, honest and reasonabley priced. I highly recommend this Business. Thanks again!
Josh and his team are so quick to respond anytime our units are having problems. We have a diagnosis and a plan immediately. Their recommendations are always in line with what is best for our home. We will continue to use their services for years to come!
Savannah Kolodziejski
Rare is it I write reviews but Lanco Heating & Air Conditioning is a PHENOMENAL company to work with. Their price for a new furnace and installation of AC was *beyond* reasonable and their customer service was superb. The owner, Josh, texted me day and night and kept me informed through every step of the process. Their job took about two days, and they left our property cleaner than it was when they arrived. Mind you, they had to cut apart our massive old furnace that dated from the early 1960s just to get it out of the basement. During the process our hot water heater stopped working (‘cause when it rains, it pours right?). This was a coincidence that had nothing to do with the job at hand. During the the second day of install Josh was able to rewire our hot water heater (which was apparently originally wired wrong and dangerously) and get it working again within an hour. I can’t say enough good things about this company, their people and their work. Hire them for all your HVAC needs!
jeff troyer
I have used Lanco for several years now to do all of my HVAC work. I only work with the best contractors, and after working with several other companies in the past, have found Josh and Andy to be both exceptionally astute at their trade and reasonably priced for the level of expertise they bring to the table. I recommend them whole heartedly.
Jennifer Kirk
Andy was out to my house to take a look at my AC within a few hours of initial contact. He identified the issue and gave me options to consider. Andy and Josh replaced my central air unit within a week of my phone call. I am very pleased and would recommend them to anyone who is having heating/AC problems!
Caleb and Cheryl Moser
I had a very good experience with Lanco. Josh came to do routine service on my AC. He was very knowledgeable and professional in answering my questions.
There was some confusion with the scheduled appointment, but he went above and beyond to make it right. I understand that mistakes happen but I appreciate that he made it right- the sign of a business that knows how to do right by their customers.
Ryan Armstrong
Prompt, really friendly, great prices and great work. What more could you ask for from an HVAC company or anyone? Lanco Heating & Air Conditioning, LLChas all of this covered. I was skeptical when I began looking for someone to service my unit which is getting older. I was expecting someone to try to up sell me on a brand new system, but Lanco Heating & Air Conditioning, LLC came in cleaned it up, checked the coolant and set me up for the long, hot summer. It runs better now than when I bought the place honestly. I can't recommend them enough.
Arlene Anderson
After having issues with my AC unit and gas furnace on separate occasions I can't express enough the confidence and satisfaction I have in Lanco HVAC/Josh. The expertise, professionalism, and fairness was exemplified beyond expectations and I would never hesitate without a doubt to use their services again and recommend them to others.
Steve Richardson
Not sure if Lanco is still in business anymore.
We purchased a home a year ago, and the previous owners had the Central Air unit installed by Lanco only 3 years ago (2015).
We tried calling because the unit wasn't cooling anymore. 2 messages were left - without a return call. The Amana unit itself is still under warranty, but I wanted Lanco to try to remedy the situation.
I even went so far as taking my lunch hour to drive out and speak with them face-to-face. The office was locked up tight. I tried calling from the parking lot, and the voicemail box was full.
Thankfully, I have another company replacing the broken warrantied part, but I'm not impressed with the follow-up (or lack-of).
Nelson Apaza
We totally recommend Lanco, they are super professional, helpful and friendly. They helped us with our old furnace and installed a new one in short time. We will definitely call them for future maintenance.
Tracy Guasto
My family was without hot water for several days waiting on another company to get parts for my unit. I couldn't take it anymore. I called Lanco in Lititz and received a call back within minutes. Andy was at my house in under 2 hours and had the system up & running in no time! Fantastic customer service, prompt, efficient, knowledgeable, honest and reasonabley priced. I highly recommend this Business. Thanks again!
Tracy Guasto
Lititz, PA
Tiffany Miller
Josh and his team are so quick to respond anytime our units are having problems. We have a diagnosis and a plan immediately. Their recommendations are always in line with what is best for our home. We will continue to use their services for years to come!