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Burkholder's Heating and Air Conditioning Inc. Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Debra Condon

From making an appointment through the completion of my furnace cleaning, my experience of Burkholder's was excellent. The service personnel are friendly and efficient. They take the time to answer all my questions. I trust Burkholder's and recommend the company without hesitation.

Pam Smith

Do NOT waste your hard-earned money at Burkholder’s!
They installed an HVAC unit to the tune of $6480.00 that had a 10 year warranty. After 8 years the condenser failed. They refused to honor the 10-year warranty!
In the middle of summer! 90% and humid and I have asthma!
Spend your money with someone who actually cares!
These people are crooks!
Not only did they NOT return phone calls but I had to call 6 times in three days to get answers.
One hand doesn’t know what the other hand is doing!
My last compressor/condenser lasted over 35 years and was still working when I sold the house!
Burkholder’s sells junk and then doesn’t warrant their junk.
Give me good old Sears. They always stood behind their things.
They wouldn’t even give me the phone numbers for the manufacturer or local distributor.
They told my to go on the internet and look it up! Thanks! Had an asthma attack right after that conversation!
Then they had the gall to charge me $95 to come out and diagnose after I told them UGI already diagnosed the problem! Doesn’t matter; their ‘tech’ had to do it himself so they could get another $95 out of me!
The diagnosis was EXACTLY the same!

Ben Long

I had an awesome experience with using Burkholder’s to service my HVAC. The technicians were professional and clean. Burkholders are experts in their fields; and I highly recommend utilizing their services for all your heating and cooling needs.

Veronica Pavelko

Everyone at Burkholder's was awesome from start to finish. The team of Dan & George (installers) were very professional, courteous, friendly, customer service oriented, and very neat. They went out of their way to help us...those things you'll never forget. Your employees are your assets and I would recommend this company and its employees to anyone. Thank you guys!!!

Ken Kubushefski

Very professional and there work has been a quality
install. It's a year since our install ( complete heat pump system).
Follow up service also reliable and dependable.

Paul

On early Monday morning I realized our furnace wasn’t working and the house was cold. I waited until about 09:30 to call Burkholder’s . I needed help on a previous occasion and Burkholder’s really came through so I knew that they would be the company to call this time! When I called in the young lady that answered Megan, I believe , was so understanding and kind. She said a technician would be out and that they would make every effort to arrive during business hours with the lower rate. I requested to have Dave L be the tech if possible. I’d asked for Dave because he is the tech that did such a terrific job on the previous occasion. He arrived during business hours, thankfully. I can’t say enough about Dave L he is very professional and has a gentlemanly quality to him! He came in assessed the damage quickly and was able to return the following day with the needed parts for my furnace! I am grateful that there are people out in this world like Dave! You hear about the rotten tomatoes and rarely about the shining stars! Well Dave is definitely a Shining Star! Thank you Burkholder’s and a big Thank You to Dave L!!
Gratefully Paul Hurley

Mike Sutter

First of all, we are not a service contract customer. I had called Burkholder's for AC service last year and they did a great job. This time was different. Heating system not working as of last evening. I did some checking on line and at least had a clue as to the problem - system water pressure. Called Burkholder's this morning, Sunday, and Skip called me back right away. Instead of coming to the house, he decided to try walking me through it. Guess what, we were successful. He was very patient the entire time, explaining as we went, so I was learning along the way. Couldn't have asked for a better experience. And that service contract I have been putting off, going to do it now this week. Thanks, Skip!

Kristin Keiser

The men were very professional and taught my husband and I what they knew about thermostat install and how it worked and then about the HVAC system itself. I would use both of these men again for services on the system and thermostat

Gary Giese

nice people to work with. I got the appt I wanted and they showed up on time and did the work quick. They replaced my a/c, furnace and t-stat in one day. They were here at 8am and finished by about 2pm. My hot water heater will need replacement soon and will be calling them back.

Ann Freyman

I am impressed and want to spread the word how good Burkholder's is to do business with. I was in the market to replace a 20+ year old heat pump/HVAC system. Burkholder's gave me an excellent quote (provided ample brochures, quotes for each and a variety of brands) and earned by business. They fitted me with the best product for the size house and price range I was comfortable with. The office staff (quick rebate application and return!), sales and installers were all top notch! I was disappointed I couldn't use the heating/cooling company I used for over a decade but couldn't be happier to be a new customer to Burkholder's!

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