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ServiceMark Heating Cooling & Plumbing Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Hieu Bui

ServiceMark was great to work with from scheduling my appointment to getting my AC back up and running with cold air blowing in no time. Trevor, who was the technician that completed my repair, was professional and friendly. He put booties on his work shoes prior to walking into the house without me having to ask. Trevor was very thorough when he explained the issue and repair to me. Highly recommend Trevor and ServiceMark. Thank you for your great service!

Howard Beckman

Service Mark really did a great job for me from start to finish. The technicians were extremely well-trained pros and they installed a new heater and AC quickly and efficiently. Left the place cleaner than when they arrived, too. I highly recommend.

Patrick Adams

I used ServiceMark for my Heater, Air Conditioning and Plumbing (new house for us)... Very thorough and friendly service every time. The kind of service you expect but rarely receive now-a-days... If Nordstrom provided AC/Heating it would be ServiceMark! Good job and as a side note I am notoriously picky on service expectations and these guys have exceeded each time I've used them.

Suzanne G

Servicemark is one of my favorite service companies. We moved here over 3 years ago and have used them from the start. No matter who comes to service my heating/ac or fix a plumbing issue, I am 100% satisfied. They are professional, courteous and my favorite thing about them, they are nice, down to earth people who care about what they do and how they treat people. I feel like they are looking out for me. If I have any questions, I call and someone takes care of it. Great company, great service, great people!

Katherine Boyer

ServiceMark is now owned by Horizon Services (orange trucks). We had the good fortune of having Phil, Joe and Chuck out to do an emergency HVAC installation when our old unit was found to be unusable. What an excellent team! They were on time, came totally prepared, and worked tirelessly to get everything done in one day. Our new furnace required that new intake and exhaust tubing be ran quite a distance through a tight crawlspace- not easy stuff. These guys communicated well to each other and to me, answering any and all questions I threw their way. The completed product is NEATLY installed with attention to detail and with all manner of safety precautions that were not in place previously. Every piece was explained to me. These gentlemen honestly seemed to enjoy their work, and that was evidenced in the job they did. They were pleasant to have in my home, and my new heater and a/c unit are expertly installed.

Terry Sullivan

Service Mark is simply the best HVAC company you could use. They sell and install, and their service is professional and prompt. In this last extreme heatwave the air conditioner at my 98 year old Mom’s house failed and they were there to fix it in about 14 hours, which given the circumstances, was really great. They go the extra mile and do it right. Don’t be fooled by people who advertise on TV, and use wearing shoe coverings, as their main selling point. Just call Service Mark and the job is done. They also offer great service plans at fair prices.

Tom McCandless

I had my air conditioning unit replace on 6/24/19. The crew arrived on time and took great care of our home as they worked in the attic and outside. They were courteous and pleasant to talk to, answering questions when we had them and letting us know what they needed. They were hard workers and finished the job ahead of schedule. I would hire these guys anytime!

Leslie West

From start to finish, the ServiceMark/Horizon Services team provided expert service. I trusted Brian's diagnosis of my existing central air unit and he got the ball rolling. I am confident that the pricing of the new central air system was fair and honest. The consultant Jim Cleary reall worked hard to win my trust. The 3 technicians that installed the unit were clean, professional and efficient. A very satisfied customer right here. I am recommending this company very highly.

Lisa Longo

We have had a heating maintenance contract with ServiceMark for years and they are always on time, polite and do a good job. We recently had to replace our boiler and they gave us good information t help us make a quick decision and installed it one day later showing up when promised, completing work in one day and cleaning up after themselves.

Paul Good

I got the same Serviceman I had gotten previously and, like before, he performed above and beyond my expectations. With great courtesy and professionalism he serviced my cooling system demonstrating his knowledge and attention to detail. I trust him to do the best job possible, and I look forward to having him here again when it is time for my annual heater service.

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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