Commercial Air Inc

My furnace quit working on a night it is going to be 20 degrees out. I called a different local business and was told someone could come out maybe next week. I called Commercial Air and within an hour Jim showed up and had my furnace up and running in 30 minutes!! He was friendly, knowledgeable and great to work with. He made a recommendation and offered to send a quote but he didn't try to up sale me. I highly recommend this company, exactly the type of service you want!

Installed HVAC system and promised to provide balancing system. This involved tech simply holding his hand to vent and seeing if there was any flow. I asked for a proper balancing service, which they refused to return and provide. They just continued to send bills until I finally relented and paid without completed proper installation.

The real test of a good business is customer satisfaction under any situation. The installation of my heat pump was fine , there was problem with the paperwork. The owner went way out of his way to make it right . I wish more companies had this excellent business ethic. Their taking responsibility for the whole job impressed me. I would recommend them.

My furnace went out at night so I called the after hours service number and spoke with Reice. He spent 20 minutes on the phone with me trouble shooting the issues to make sure that he would have the part to fix it if he came out on an emergency call. It wound up being a part he didn't have on hand so he took my information and said he would start a service order in the morning. By the time I called the next morning he had already picked up my part and was heading to my house! He was very professional and friendly. I really appreciated that he took the time to determine if he could fix my furnace before coming out on an emergency call and that he saved me the after hours fee. The repair was fast and the price was reasonable. I definitely reccomend them!

Excessive Billing - Commercial billed me over $900 to replace a TXV valve on the air handler for the heat pump.

I am an out-of-state rental property owner who recently moved from the house I now rent. Commercial Air previously performed the same work less than three years earlier for under $300 while I was living there. This time, their Tech called with the diagnosis and stated that the valve failed due to a pin hole leak in the welded connection (the exact work they did three years earlier) . When the work was performed the first time, it took about one and a half hours. They billed me for six hours this time, the tenant stated they only took about 2 to 2 1/2 hours to do the work.

I called six other vendors in the market described in detail what the repair was; the highest quote of the six was $550 (Commercial Air billed me $900)

Their blatant over-billing is inexcusable. They replaced their own faulty work and charged me triple for the pleasure. Paying them to fix their own inferior workmanship is painful at best.

If I had the time and energy, I would file a CCB complaint.

My recommendation is DO NOT CALL Commercial Air and find a more reputable HVAC service.

Always have them do my sheet metal work and I never leave disappointed. Very good craftsmanship AMD great service. If you need hvac work done give then a call.

Commercial Air has provided exceptional products and service to my business as well as my home for many years. I would highly recommend Commercial Air for their preventative maintenance program which allows my clients to enjoy a comfortable environment year around.

Great guys to work with. Called them in the morning for an emergency and they were right out that afternoon! Reasonably priced for a rush job. Thanks!

The best products great prices

Classless, completely piss poor