Aloha Heating and Cooling

HIGHLY RECOMMENDED!!!!!!

Lost my heat Friday night, couldn’t figure out what’s wrong with my furnace. Next morning called many businesses, but no one offered any help, called Aloha heating and cooling, wasn’t able to get hold of Glen, but he replied minutes after apologizing for not having a signal at a job he is doing and send me his co-worker number. Spoke with him and he said he will be there same day although it was Saturday but these folks were willing to come out and help knowing I have little kids and its really cold in the house. The co-worker couldn’t make it because his job took longer so Glen contacted me and showed up with a smile, fun person, chatted while he was working on my furnace and he was able to figure out the issue and solve it by the time he finished his chat with me. Very professional, very friendly and MOST IMPORTANTLY VERY KIND!!!! Despite he took the time to drive over and spent time working on my furnace He wouldn’t expect any form of payment because the job didn’t take him long.These people are awesome!! Thank you so much for helping out, Much Appreciated!!!! 🙏🙏🙏

I tried change my old thermostat to Google Nest with help of my nephew. Somehow it ended with problems, it didn’t connect well as it supposed.
It was Friday afternoon, most of HVAC stores are closed.
I had fear of no heating over the weekend.
I found this Aloha heating and cooling, left message, William called and very kindly told my nephew how to fix it over the phone .
My nephew followed his directions and fixed my thermostat.
Now I can sleep warm tonight, thank you William for your help.
My whole family really appreciate your advice.
Thank you again.

They have done a great job with both my AC and heating system. Would highly recommend them

Aloha heating and cooling was great, they came the same day I called needing my A/C serviced for freezing over. I called and they were over in about an hour. Great customer service and reasonable pricing. Also if you mention you have young children or elderly people in the house you move to the top of the list!!! Very hard to beat!!!

Dishonest business. Quoted me $800 for a repair. I knew they were overcharging me, so i said No. They insisted on a service fee for them to drive all the way to my home (which i came to know later was 2 miles from their last job). I told them that most of the techs do not charge a fee and that my husband and i will not be paying a dime to such dishonest people. We are elderly people, but he was not taking a No for answer. My neighbor stepped in and told him to leave, after which the tech left saying they will report us to collections. We said go ahead! My neighbor suggested we contact Bull Mountain who serves people in Tigard and they told us that there was no service fee to check what gong on with my furnace. they came in quoted us $185 for the repairs. WOW Aloha heating was charging me an extra $615 for the same job. BEWARE OF THIS DISHONEST BUSINESS. They want to cheat you of your hard earned money.

Called them early Monday morning. The guy on the phone did not give out his name. Told him that my AC is not working and if they can check it out ASAP. I was told on the phone that it will be nothing less than $500 (not sure how he diagnosed it without checking the system out). Also was told that there will be a service fee of $180 just to come and check it our (which is far more than any other HVAC tech, but i was still ok with it as long as they can get here soon). I asked him if he can give me a time frame as to when he can come over. He then started to tell me that he will need my credit card details inorder to book an appointment just in case i cancel the appointment. By the way all this time he sounded rude (not sure if he was aware that he was not the only hvac guy around in town). By this time i was not interested to give these guys my business. I have not seen their work so i cannot comment on that. However customer service is horrible, and by just judging on my conversation with him i got to know they are very money oriented and ready to rip you off. I avoided them!

We had issues with our thermostat. We changed the batteries twice in the past month, and yet the message was still to replace the batteries. Glen came out just before closing, and found corrosion behind one of the batteries, cleaned it and put the batteries back in, and voila! It's fixed and no charge! What? I'm (almost) speechless. Thank you so much.

William was professional and did excellent work. He was on time and fixed the problem on the first visit. And best of all he said we installed it so we fixed it. Warranty covered. No charge!! Thank you Aloha heating and cooling!!

This company is fantastic, the service man fixed the problem in no time flat. In and out! On a Saturday and didn't charge me some outrageous weekend rate.
I'm keeping there number in my phone for good.
Highly recommend Aloha heating and cooling to anyone with furnace or air conditioner problems.
Thanks again guys.

Worst customer service with no show no call
I called asked several questions to make sure they could do what I needed. So I made the appointment for the same day at 5pm. The guy never showed nor did he call me. I called him to ask if he was coming he said no he was doing paper work. I said thanks for the phone call, I’ll let your boss know. So I called “Dave” he said they work until 12 I said your not getting the point he was supposed to be here at 5. He said I should call someone else that I was being weird earlier and now I was upset no one showed or called. The worst customer service, I couldn’t believe it!!!!