Total Comfort Solutions LLC

My family has been using this company for the last 5 years, we have an older AC unit that’ll need some kind of work every summer and response is always quick (even on the weekends) they’re always professional and trustworthy! I never feel like I’ve been taken advantage, they’ve never had to come back and fix something that wasn’t done right the first time.

I highly recommend this company!

The compressor on our AC unit was about to go out. It was old and the unit ran with freon that wasn't even used anymore. I didn't want to get caught in the middle of summer with no AC so I starting looking for Heating and Air companies.
I got five different estimates on replacing the HVAC unit.
I was given several quotes, one started at $20,000 to replace the whole system.
I called Total Comfort Solutions and Troy came out the next day.
He looked at the existing system and said that since the heating part was pretty new, he recommended that the compressor and coils be replaced, there was no need to replace everything. Saved me lots of money!!!
Within a few days, installation began! The technician worked all the way until 7:30 pm. making sure it was installed correctly. He also cleaned up everything before he left.
Highly recommend this company! Great people. !!!

Troy the owner was out standing in his service . Not only was he polite, respectful, honest, genuine . He found a way to fix my unit w out hesitation . It was an issue that would have cost me $$$ . But once it was all said & done knowing my situation at the end charged me nothing . This man & his co, took exceptional care in helping me. I give him and his co, 👍🏻👍🏻👍🏻👍🏻👍🏻

Shane Rager

I have heard many stories on Next Door about AIRCO overcharging people and fixing things that were not actually broken, but did not experience that myself until this week. An air conditioning repairman told me an AIRCO story about an elderly couple that was getting married and selling both of their homes. They were trying to get their homes in shape to sell, and called AIRCO to come check their air conditioners. The AIRCO technician, not realizing that the couple knew each other (they had different last names and different addresses), diagnosed the same problem with each unit, stating that they were not working and would need extensive repair. The couple thought this was odd and called Total Comfort Solutions (TCS) for a second opinion. Upon examination of the two units, the TCS repairman found that the AIRCO repairman had CUT THE SAME WIRE ON BOTH UNITS! My A/C unit was 3 years old and was never maintained by the previous owner, with dirty coils and an even dirtier air filter. With our 100+ degree heat, AIRCO said this caused it to burn up some wiring, a fuse in the heater, a capacitor and the compressor. With the capacitor costing $225, replacing burned wiring, a fuse in the attic, replacing the freon, and having to exchange the compressor through warranty, my final bill would be $2800. After we signed off on the work, he went ahead and replaced the heater fuse, capacitor, and burned wiring, but we were going to have to wait a week for the warrantied compressor. Meanwhile, a friend told us about Total Comfort Solutions and said we would probably be better off getting a new unit through them. To AIRCO’s credit, they let me out of the contract, as the new compressor had not yet been ordered, and I paid them for the work they had already performed. The TCS repairman showed up with a new unit on his truck, but when he heard that AIRCO was the company that had diagnosed all of the problems, he thought he had better take a look for himself. The first thing he found was a wire connected incorrectly, which he said was either stupidity or thievery (the AIRCO technician’s bio said, “27 years’ experience”). After fixing that, the fan unit on the compressor started running. He asked me to go turn on the A/C at the thermostat, and by the time I got back outside, he had the condenser running and the house was cooling off. Keep in mind, the TCS gentleman already knew that AIRCO had declared the unit in need of extensive repair, and he could have easily gone ahead and replaced the condenser with the one on his truck, but he was an honest man and fixed my condenser for $160. I had already paid AIRCO for the work that they had completed (only to find out that the “$225 capacitor” could be bought on Amazon for $17-22, depending on the model). Growing up, I had always heard of the stereotyped crooked repairmen who took advantage of mechanically illiterate people who knew nothing about cars, air conditioners, etc. I am shocked to find out that things like that still happen, especially with a highly advertised and well-known company like AIRCO. Needless to say, I have a new company that I’m trusting with my A/C’s—Total Comfort Solutions (that’s their truck pictured). They have all of the aspects of integrity that I look for: honesty, strong moral principles, respect, and generating trust.

We had our system go down in the middle of July. Total Comfort was willing to come out on short notice and on that same day, which is awesome, kind of rare these days, and badly needed when its 101F outside! The technician, Loc, was excellent. Professional, cordial, and very quickly identified and fixed our problems. And we were not overcharged. The cost, including a replacment motor and capacitor was less than I expected. Overall, I cannot rave enough about how impressed I am with their service. Honestly, please give Loc a raise! I would recommend TCS anyday and I don't give 5 star reviews often. Thanks again Loc, you saved the day!

Troy was awesome! Super courteous and friendly and even hung around to answer a few questions about the system in the house we just purchased. They will definitely be my go-to call for anything HVAC.

We will never use another HVAC company! Troy and his guys are honest and always go above and beyond for their customers!

Always the best, Troy and his team have always been top notch for our hvac needs
When the lawn guy cut the thermostat wire, they had it fixed and armored up, so it wouldn’t happen again within a few hours, when it was 105 the other day, and the condenser fan quit working and was screaming like a banshee, they had it replaced in a few hours, plus they cleaned it, it works better than ever and the price was more than fair, thanks again.

Best place around for Hvac solutions!! They will keep you cool throughout the whole summer. Drop whoever you are using and choice Total Comfort

Excellent repair service