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Ac Medic Heating and Air Conditioning Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tamera Williams

Cade provided Friendly prompt service! Provide options and explanations. Would definitely use AC Medic again!

Tiffani Bagby

I'm so glad I found these guys! They have helped us out on multiple occasions with our 30 yr old HVAC system. Always fast, friendly and reliable! We finally bit the bullet and got the system replaced and I couldn't be happier! Thanks AC Medic!

Cacie Johnson

We hired ac medic to replace an old ac with a new one. They had to uninstall our furnace to bring the ac coil down to code. What they were supposed to do in 1 day ended up taking 2. They didn't charge us any more than was quoted for the extra day. My issue comes in with them leaving a small gas leak on our furnace once the system was turned back on. It was cold enough that we were still using the furnace & i have kids at home...gas leaks are completely unacceptable. I mentioned that i smelled gas to the tech & he said yeah i smell it too, but was seriously on his way out the door unless i had mentioned something. I contacted the secretary & the boss came out & double checked it, but even then, he was making excuses for his employees. They also left a mess that I had to sweep up in our garage.

Kathy Thompson

Woke up to a cold house. I called AC Medic and had heat in no time. Both guys were professional and friendly, explained thoroughly what the issue was. I would highly recommend as they have my business for any future issues.

Aubrey Collins

Wonderful service. Showed up a little earlier than planned. We scheduled between 1-5 but received a msg at 9:50ish a.m. that a tech was on their way. When I talked to Bree the scheduler there was a little confusion. We had to leave work at a different time than planned.The 1st txt was actually sent in error by the scheduler but we had already left work. The 2nd text was sent at 10:48 so we had already been gone from work for close to an hour. I do 100% believe it was because they were trying to get to the no AC/air at all calls first thing in the morning before it got hot. Our AC had gone out but my husband was able to determine a fuse was the issue. He purchased it at Lowe's and once replaced we had cool air again. We decided to have it serviced still since we've lived here for 2 years and had not yet. Mike still replaced the copper ends for the fuse at no cost and we had to have a little freon removed. I still rate this a 5 star and will definitely be referring to others even though there was a small issue with the appt time. It told me they were trying their darndest to get to as many people as they could first thing in the morning. Our total cost was $165. I haven't ever had to pay for an AC service call so I'm honestly not sure if that's a competitive price but I will say it was a generous price for the great service we received!!!! Thank u!

Alex

They were amazing and easy to work with!

James Robles

Last year a different hvac company “repaired” my unit by replacing a compressor. Well not even a year later same unit went down. Since the last company was difficult I thought I would try this company. AC Medic arrived on time and I received updates prior so no surprises. Mike was the tech and he found the issue quickly. He showed me what the issue was, and why it happened. The compressor being less than a year old should be warranty work. If it was done correctly it would have been! The last company installed a compressor that wasn’t even for my brand! So no warranty and the other company suddenly got amnesia on who I was even though they discussed the part with AC Medic! Mike isn’t shy to fight for his client! Cutting to the end after AC Medic fought with the former HVAC, manufacturer (I got updates almost every 15 minutes during this process) he got me where I needed to be! No other reason than doing what was right when someone got screwed! Great guy! Great Company! Fantastic team! They work for resolution not just a repair!!! Wish more companies did this!!! Thank you for all your hard work!

Darlene Hayes

AC Medic is a local small business with more knowledge and experience than most larger companies. Mike is an expert in his field and provides honest, high quality service. No doubt, the best around!

JaviLes Martinez

In the middle of summer, our AC took a turn for the worse. Luckily, AC Medic was able to get out the same day. The gentleman was knowledgeable, got us back up and cooling in no time! He informed us of preventative measures to potentially help avoid these issues in the future and also gave us pointers of what to look for in the event it started acting up again. Thank you!!

Elisabeth Jones

Fast and friendly ! Great customer service from the dispatcher to technicians. Ac quit overnight which is never good in the summer but especially horrible when you're pregnant and have a small kiddo. Called in the morning and was able to get same day appointment thankfully. Within an hour of them arriving they had us all fixed up and didn't break the bank doing so. Good guys :-)

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