Lennox Stores (Parts Plus)

If your not a dealer the employee's will mislead you and tell you the part is 3× the actual price and give you bad information about the products and tell you wrong serial numbers send you on a wild goose chase only to find out after you go through a dealer that it was all bs and the part was 400.00 bucks less than the quote, And to find out you can buy the same part online. Messed up business model. No trust and spent twice as much because of their tactics..

Bought a $12k f furnace and condenser, 1 year later after shotty install low pressure switch went out. No biggie easy fix. We used their recommendations on contractor can’t get them to honor factory warranty. Decided I’ll fix it myself it’s easy 3 mounting bolts and 2 electrical clips but the Lennox store won’t sell replacement parts to consumer add that with horrible customer service from their manager ! I’ll never go back BUYER BEWARE!!!!

Great employees. Always ready to take care of their contractors.

Great I work for triad service company and they're very professional

Wholesale only. Dont even try if youre trying to work on your own.

Kenny has very poor customer service skills.

Good place to get Lennox parts.

Worst customer service ever

In and out!

Helpful staff.