Monarch Heating and Cooling LLC

Monarch was very timely in their response to my issue. They got a quote to me by the next day and had repair done in just a couple days. Chris, my technician, was excellent. Completed repair in a timely manner and was very thorough. Shared all system testing results without ever having to ask. Would definitely recommend Monarch to a friend or would use when purchasing a new system.

Had Monarch Heating and Cooling out for my annual AC tune-up. Chris, the tech, did an amazing job. Chris let us know where we stand with our aging unit, and set us up with a follow up Appt about having some returns added. Chris was informative, provided some helpful feedback about a fresh air return to the outside that we did not realize needed open/closed with the seasons, and answered all of our questions about what to expect when our unit does go out. I would recommend Monarch to anyone.

We have been using Monarch Heating and Cooling for years. They installed our new furnace/air conditioner and a few years later, our hot water tank. We've been happy with their service and responsiveness. We like to support local business and you can't go wrong with Monarch.

First time customer. I called due to an air conditioning issue and they sent a technician the very same day. Chris throughly inspected my unit both inside and out and easily solved the problem. Once my unit was up and running he made sure that it was running properly before he left. I was very pleased with their service.

Sara was amazing . She was so helpful and quickly responded to all my text messages even when the phone lines were closed for the day! Devin came the NEXT day to check our furnace and thermostat. He was very professional in determining the source and provided a solution for my needs! Thank You Sara and Devin!

Excellent local company. We have been a customer since we bought our house which came with an older AC unit and furnace. Monarch was able to help us extend the life of those aging units for 2-3 years before we finally had to replace them. Got a few quotes and Monarch came out with the best quote, but we would have used them if they were slightly higher due to previous experience. Install went off flawlessly. Every technician we've had was very courteous, answered all of our questions, and made sure we understood the next steps. The office staff is very helpful in making reservations, explaining invoices, and laying out out options. Very happy with every interaction with Monarch. Can't recommend enough.

My DIY did not go as planned. However calling Monarch Heating and Cooling did. I quickly found that my plan to try and figure my problem out was costing me more time and money then anticipated I called Monarch Heating a Cooling. From my first call to Rene and saying Thank you Travis calling was the best decision. Since I had some flexibility we were able to get someone over the same day. I was told when to expect someone at my house, but even beyond that I was given some broad information where they were coming from so I could be in mindset that if they were a little late the other job may have run over which for me was awesome. Rene explained cost to me and then Travis did also. Even though I was surprised at the cost (remember I was trying to DIY) they were up front and no hidden fees. Travis was polite and knowledgeable. He was even compassionate knowing that many people are not prepared for an expense not in their budget. While I hope I don’t need them for a very long time I will be recommending them. Thank you all,

We were receiving error messages on our Trane unit and the cooling function was not working properly. Devin (the owner) and Travis arrived to the appointment on time and were able to quickly resolve the issue. They were extremely professional and friendly. We recently moved to this house, so they were able to give us important information and advice regarding our unit. Devin even helped me install and connect the app free of charge. I would highly recommend Monarch. It was a great experience.

We couldn't be happier with the service we received from Monarch. After a furnace replacement last year, we decided to go ahead and replace/upgrade our A/C system this year. The whole process was easy. Chris and Shawn were very professional and made time to ensure everything was done right. They answered any questions we had before, during, and after our install. We would recommend Monarch to anyone needing anything related to heating and cooling systems.

Monarch Heating and Cooling sent a very great team in Chris, Travis and Shawn. They installed new furnace, AC unit and a humidifier. All the installation was neat and clean. They were prompt and called before they came out. The office people were very helpful with pricing and financing. I would recommend everyone to use this company.