Alum Creek Heating & Cooling LLC

Highly recommend for heating and cooling! We've used them for furnace repair and now air conditioning repair and both times they have been amazing! Colton and Brandon are both amazing and do a great job and I always feel safe and comfortable with them and the repairs they do!

This company installed a brand new high end, high efficiency system in my home. Within 3 months there was a leak from improper installation and the inside was all rusted out. They were very slow to come out and when they finally did, they said they weren't going to do anything to fix it. I have also requested to talk to the owner several times with no call back and when someone answers the phone they are very rude and seem like they have better things to do then to talk to me. My next step is the BBB, then small claims court unfortunately.

I left a message last night advising I needed service and received a call this morning to say the tech would be out before 1pm. Brandon called shortly after to advise he was on his way and arrived on time. He checked the outside unit and after a few minutes came in and set the a/c and it worked. Quick fix and friendly service.

Called 2 weeks in advance for a inspection of my furnace and heat pump before winter. The day of for them to come out, they called to tell me we would have to reschedule. I didn't reschedule, I didn't want to waste another day off. Will not be calling them for there service again.

Answered the after hours call. Tge Technician was friendly, courteous, knowledgeable and professional.

Jake and Jim were great installing my new a.c. very friendly and courteous to my big dog.! Also many thanks to James for recommending this company.

My furnace died on a Saturday morning. Coulten came and spent time diagnosing the issue, got the furnace to work temporarily and ordered the parts we needed. The new parts were installed and the furnace worked for a week or so and then died again (on New Year's morning). It was time for a new furnace. Coulten made recommendations for the replacement and his office got me approved for financing. They came on the day they said they would, at the time they said they would and installed the new furnace in less time than they expected that it would take. I cannot say enough good things about this entire process. It's never pleasant to deal with a situation like this, but they were responsive and professional and gave me peace of mind in a very stressful situation. I highly recommend this business for any HVAC issues. Great job!

Came out when I couldnt figure out what was going on with my furnace to help me. The employees are very nice folks easy to talk too. Colten came out as well to check in, he seems very knowledgeable also easy to talk to and I learned a few things as they helped diagnose and ultimately fix the issue. I am pleased to have done business with them! I would recommend using them.

Alum Creek Heating and Cooling installed our boiler today. The work that they performed was excellent. Technicians are qualified and on time. Final product looks great. The office staff responds quickly to calls, and the installation bid was fair. Thanks.

Matthew replaced a water heater for me and repaired some water lines in the basement. He was knowledgeable and did top notch work! He replaced the water heater in a timely manner and gave great tips how to keep it hardy like flushing it once a year. Thank you Matthew!