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  • Onsite services

Quality Air Heating and Air Conditioning Reviews - 71

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dauthentic H

Ryan and All the Staff are Outstanding. Thank you. Super Job. You all from Greg coming out and seeing about my cracked heat exchanger and letting me know it's serious. Rick did a Amazing job with the install of my New Furnace and went over on how it works and in detail about the system. Give all of hi 5's and Big claps as a Team. You will be the Only company Call. Thank you to the Owner for Having a Great and Super Staff.

Dennis Caudill

Nick / Jeff and Team spent the good part of a day tracking down a persistent leak that was initially hard to find. After replacement of the A-coil and a fresh charge, its up and running again. The team was very nice and mindful of the interior and exterior while working. Will check back and change to 5 stars if this fix holds the charge.

Anthony Peters

My experience with Quality Air was top notch! The customer service was beyond my expectations. After such a brutally cold winter, it's great to know there is an HVAC company down the street that can turn the heat back on the same day. I would recommend Quality Air to anyone in need of heating or AC. Thanks to Nick and the team.

Lauren Theil

Our heat went out on a Sunday and Quality Air was there the next day by 1 PM. Matthew was very professional and arrived in the time frame they stated. He was able to figure out the problem, get the part, and had my furnace up and running within an hour. I'll recommend them any chance I get!

Brian O'Hearn

Today I went over to my moms condo because she said the heat wouldn't go over 58 degrees. So I called Sears Heating and Cooling first and they said they couldn't get to us until Monday. I remember I had a friend Nick Hart was in the business and he said here call Quality Heating and Cooling so I did and they were out within the hour that I called. Alex showed showed up and within an hour he had my moms condo almost at 70 degrees. They will have a customer for life now... I highly recommend them for your Heating and Cooling needs!!!!

Spencer Hobe

They replaced our air conditioner recently. We asked them to start early in the morning so that we could leave by 2:00. They showed up on time and got the job done on time. They were also friendly and professional. I definitely recommend Quality Air.

Matthew Lambert

Quality Air recently came to do a tune-up on our A/C and as always provided great service! They're always so friendly, polite, and very professional. Scheduling was a breeze! I would recommend Quality Air to all my friends and family!

Mary Rawlins

Quality Air Heating and Air Conditioning is my go to in any emergency situation.
When our Air conditioner went out last summer, he had two guys to our house in less than 2 hours. We had air in 4 hours. This has happened three times in the last 10 years, and their quick response time is very professional and lifesaving.
I also think they have fair prices and I would not even consider calling anyone else.

John Wyatt

The Quality Air Tech lied and exaggerated to try to get me to buy a new AC. Wasted my time and money. I tried to contact QA about this and they refused to return my calls. I would never recommend Quality air.

I had someone come out to look at my AC which wasn't running as strong as it had in prior years. After 5 mins of looking at it he said it needed to be either replaced or recharged. I asked for an estimate of each he told me it could be as much as $900 to recharge the AC and he wouldn't know until he started and I would be committed to paying it once he started. On the other side he told me a new AC would only be $2k - $2.5k.

Based on this information I decided to get a quote from his team member on a new AC and not recharge it. Why risk spending $900 to recharge it if you can buy a new one for $2k right? To get a quote for a new one I had to take another day off work and meet with another individual from QA, long story short the estimate came back at $5.5k - $7k for a new AC, not even close to what the original guy had led me to believe.

I eventually had another company look at my old AC and they recharged it for $200, and it has worked great since then.

After all of this is was evident that the tech that originally came out from QA had an agenda of getting me to buy a new AC. He misguided me and in some cases flat out lied. I tried to contact QA to get my $90 refunded for this Tech call that was really a sales call but they have refused to return my calls or my money. If you want to work with an honest, responsible company please do not use Quality Air.

Chris VanCuyk

They were amazing! From the person who answered the phone (Mandy) to the service tech (Alex), they did a wonderful job. I couldn't have asked for anything more. They were prompt, courteous, and competent. I will recommend to all my friends.

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