Hired this company to create an exterior wall dryer vent. They came quickly after my call, were super professional and efficient in their quoting and price was reasonable relative to other outrageous ones I’d received.
When I called to schedule the service, they were able to send out the next day the same tech who did the quote. He was on time, did a good job, and cleaned up after himself.
Super happy. Will use Carpenter again for other services.
Great service. Our sales/technician Nicole fantastic. She was friendly and knowledgeable. It was easy to schedule a quote and install. Everyone we dealt with was friendly, and provided an overview of what they did. Great pricing on top of it all. They guarantee their work and were quick to respond when we sprung a leak from a faulty pipe. My one recommendation would be to further educate the on-call company to provide better communication and updates. I did have to reach out a few times to get updates. I will be reaching out in the future for any additional HCPE needs.
Our story will echo most of the other reviews here. Excellent people and service. We originally contacted a very "advertised" HVAC company when our furnace stopped blowing warm air. Their tech looked at the furnace for 15 minutes and told us it would cost nearly $5000 to repair - so we might as well buy a new one. Carpenter's techs Derek and Greg worked on it for 2 hours and it runs perfectly now. There was no need to buy a new one. If you want honest, hard-working people to help - then look no further than Carpenter.
Carpenter’s technician Nicole arrived and went straight to work. She answered all my questions. Her responses were knowledgeable and she provided as much detail as I needed. Very friendly; made me feel confident that I had chosen the right company to remove a garbage disposal and install a new one.
Used Bobby Carpenter for a new AC unit. Got a great deal for an entire new setup. The crew was very knowledgeable and got us up and running in no time. Highly recommended!!!
Great company! I had another company come out before Carpenter. They told me I needed to replace the heater and A/C for &12,000.00. Carpenters team came out and found nothing wrong weigh either. Very honest, friendly and professional! When I do need to replace my hvac they will be my first call. Thank you!
I had a HVAC contractor quote an entire replacement of both the air handler and heat pump condensing unit. When I asked Carpenter H&C for an estimate, they suggested that the air handler didn't need to be replaced since it was less than 3 years old and was rated for R-410a. I went with Carpenter's quote which was about 45% lower than the first quote I received which seemed an overkill of a job, and now I have a functioning heat pump. They seem to live up to their address (Integrity Drive). Great service and I'll consider them in the future again for sure.
I needed an AC person cause my AC froze and was blowing hot air. Mike came out and explained my problem and some possible solutions for the future. He informed me of options on my furnace which is getting very old. Didn't try to sell anything but he was so informative, I will be calling him and the company this fall when looking to purchase new units.
Had Michael H out to my house once in the winter time on Christmas Eve for my furnace and now again to service my air conditioner. He went above and beyond to make sure things were working both time and he was very helpful and professional.
Nice folks but the person who showed up to fix my plumbing problem seemed to have a significant lack of stock in their truck. This impaired the ability to fix or replace parts of the project. They did respond immediately on a Friday afternoon to my home when I developed a leak.
Tamara Peyton
Hired this company to create an exterior wall dryer vent. They came quickly after my call, were super professional and efficient in their quoting and price was reasonable relative to other outrageous ones I’d received.
When I called to schedule the service, they were able to send out the next day the same tech who did the quote. He was on time, did a good job, and cleaned up after himself.
Super happy. Will use Carpenter again for other services.
Chad Baxendale
Great service. Our sales/technician Nicole fantastic. She was friendly and knowledgeable. It was easy to schedule a quote and install. Everyone we dealt with was friendly, and provided an overview of what they did. Great pricing on top of it all. They guarantee their work and were quick to respond when we sprung a leak from a faulty pipe. My one recommendation would be to further educate the on-call company to provide better communication and updates. I did have to reach out a few times to get updates. I will be reaching out in the future for any additional HCPE needs.
Dan Cannell
Our story will echo most of the other reviews here. Excellent people and service. We originally contacted a very "advertised" HVAC company when our furnace stopped blowing warm air. Their tech looked at the furnace for 15 minutes and told us it would cost nearly $5000 to repair - so we might as well buy a new one. Carpenter's techs Derek and Greg worked on it for 2 hours and it runs perfectly now. There was no need to buy a new one. If you want honest, hard-working people to help - then look no further than Carpenter.
Debra J Thomas
Carpenter’s technician Nicole arrived and went straight to work. She answered all my questions. Her responses were knowledgeable and she provided as much detail as I needed. Very friendly; made me feel confident that I had chosen the right company to remove a garbage disposal and install a new one.
DegenSportsGuys
Used Bobby Carpenter for a new AC unit. Got a great deal for an entire new setup. The crew was very knowledgeable and got us up and running in no time. Highly recommended!!!
Rick Kirk
Great company! I had another company come out before Carpenter. They told me I needed to replace the heater and A/C for &12,000.00. Carpenters team came out and found nothing wrong weigh either. Very honest, friendly and professional! When I do need to replace my hvac they will be my first call.
Thank you!
Patrick Kudo
I had a HVAC contractor quote an entire replacement of both the air handler and heat pump condensing unit. When I asked Carpenter H&C for an estimate, they suggested that the air handler didn't need to be replaced since it was less than 3 years old and was rated for R-410a. I went with Carpenter's quote which was about 45% lower than the first quote I received which seemed an overkill of a job, and now I have a functioning heat pump. They seem to live up to their address (Integrity Drive). Great service and I'll consider them in the future again for sure.
Kim Hardy
I needed an AC person cause my AC froze and was blowing hot air. Mike came out and explained my problem and some possible solutions for the future. He informed me of options on my furnace which is getting very old. Didn't try to sell anything but he was so informative, I will be calling him and the company this fall when looking to purchase new units.
brutus695
Had Michael H out to my house once in the winter time on Christmas Eve for my furnace and now again to service my air conditioner. He went above and beyond to make sure things were working both time and he was very helpful and professional.
Brian F. Griffin
Nice folks but the person who showed up to fix my plumbing problem seemed to have a significant lack of stock in their truck. This impaired the ability to fix or replace parts of the project. They did respond immediately on a Friday afternoon to my home when I developed a leak.