Temperature Supply

Called first thing in the AM, gave a part #, got a call back a few minutes later that he had located one and he could have it in stock in an hour. Got a call about an hour later as promised that it was there and ready. Part was just as promised and the furnace is fixed TODAY...instead of tomorrow or a week from now waiting for online sellers. Local small business taking care of Cleveland with fair prices and fast service.

Temperature supply was able to locate a difficult part for my furnace. Had it dropped shipped to my home on time as promised. I highly recommend them

Friday 1-25-19.
Again, great service from Temperature Supply in Garfield Hts.
A local HVAC company could't find the computer board for my older offbrand furnace. Basically "They don't make them any more. Want to buy a new furnace ?"
So I first went to TS, and they had 2 on the shelf, at a good price. The always helpful counter man, sorry don't recall his name, even said "I'm sure there's more to be had" !
I've always had a good customer expetience at TS, and the fact that they're not Contractor Only is a huge Plus !

You can get heating and cooling supplies here, but the guy behind the counter is rarely if ever there, you have to play phone tag and he will charge you twice what he charges his "regular" professional technician customers. I can live with an upcharge, but this guy is absurd. Don't go here. Heating and Cooling parts on Amazon are half the cost as here. Half. Trust me on that. You'll even get them quicker in most cases as this guy takes his sweet time showing up and getting things done. I talked to the people who work for a separate company but share the office more than I talked to him. Never again.

I highly recommend Temperature Supply. The individual that helped me out was humble, friendly, and extremely helpful, and those are understatements. I called 10 other companies this morning, not a single one was interested in helping me get the part that I need, Temperature Supply went above and beyond by also helping look for the part I needed and went as far as to suggest one of his competitors, that's how you know someone is a genuine individual and a great company. You've got my business from here on out.

Great customer service