Very comfortable with this company. They are detail oriented. I love that they were concerned about saving me money, not rushing the work and waiting to ensure the longevity of my unit's efficiency.
My first experience with API was through my home warranty. It was an excellent experience. We have used API at least 5 other times since for various issues. They are very professional, knowledgeable, and honest. They fix it right the first time. They offer several scheduling windows for appointments and have always been on time for my appointments. Also, the office gals are very nice and responsive to your needs. I will continue using them. I recommend API!
Thank you API! Mike did a wonderful job replacing light fixtures in both of our bathrooms. It really made a big difference from what we had. Definitely recommend API!
Called API service pros for some plumbing work. I believe this is the 3rd time my husband and I have used API.. We have had Great experiences every time. The ladies at the office that scheduled appointments Are always very polite and helpful, As are the technicians that have come To our home to do the work. Today we had Jeff take a look at some of our plumbing issues. This is the 2nd time hes done work at our house. He was very professional And efficient. He does a wonderful job explaining the whole process of what hes doing from start to finish. Unfortunately these days it's not always easy to find Quality services but you will definitely find it at API.
API Service Pros is wonderful. Professional service from start to finish. Technicians introduced them selves and took care to protect our home when moving equipment in and out. Finished the job in one day! Office staff was prompt and courteous. I highly recommend them.
We can't say enough about how great Jenny, Andrew and Jeff are! Jenny was so helpful in navigating the process required by our home warranty company. It it weren't for her, we probably would still be waiting for a new water heater! Their commitment to customer service is refreshing in today's environment. They are our go-to for HVAC and other services because they are friendly, helpful and professional.
API Service Pros - Do not look anywhere else but this team. I got to know them all by name; Michael - tech, Jenny - Admin, Nikki and Andrew -owner operators, were all amazing in every area desirable of an HVAC company.
Their communication was outstanding, they were punctual, they met their projected goals and lived up to their word. Michael and Andrew were very cautious of my wife's floors, and they came prepared with everything they needed - no running around to pick up forgotten or surprise parts. They installed a new outside unit, evaporator, condenser, expansion valve, upstairs air handler, captured the old refrigerant and departed without a trace! Even the work vans look good!
Jenny and Nikki handled my calls and questions, at one point even getting the third-party home warranty on the line to explain some small non-covered costs before moving forward without my approval.
It's hard to find excellence in this Covid world in which we live. API Service Pros demonstrated it with my family. We thank them immensely. We know who to request next time we need work done! API Service Pros
They just installed a new unit but they have also serviced our unit as well as installing a new hot water heater. They have been great to deal with, helpful and I would highly recommend them to anyone needing the services they provide. Thank you!
Thought I had a problem with a leak in a pipe. Turns out everything was ok and no work was needed.. Jeff was very professional and kind. He didn't charge for the visit since no work was needed. Some places would've taken advantage and have done the work at a nice charge. Jeff was honest and we greatly appreciate that.
Cameron Ferris
Jeff was super friendly, knowledgeable, honest, and did great work. Will use API moving forward for any plumbing needs.
Stacy Medcalf
Very comfortable with this company. They are detail oriented. I love that they were concerned about saving me money, not rushing the work and waiting to ensure the longevity of my unit's efficiency.
Kimberly Boyles
My first experience with API was through my home warranty. It was an excellent experience. We have used API at least 5 other times since for various issues. They are very professional, knowledgeable, and honest. They fix it right the first time. They offer several scheduling windows for appointments and have always been on time for my appointments. Also, the office gals are very nice and responsive to your needs. I will continue using them. I recommend API!
Sueann Boggs
Thank you API! Mike did a wonderful job replacing light fixtures in both of our bathrooms. It really made a big difference from what we had. Definitely recommend API!
Kim Dunlap
Called API service pros for some plumbing work. I believe this is the 3rd time my husband and I have used API.. We have had Great experiences every time. The ladies at the office that scheduled appointments Are always very polite and helpful, As are the technicians that have come To our home to do the work. Today we had Jeff take a look at some of our plumbing issues. This is the 2nd time hes done work at our house. He was very professional And efficient. He does a wonderful job explaining the whole process of what hes doing from start to finish. Unfortunately these days it's not always easy to find Quality services but you will definitely find it at API.
Greg Creasy
API Service Pros is wonderful. Professional service from start to finish. Technicians introduced them selves and took care to protect our home when moving equipment in and out. Finished the job in one day! Office staff was prompt and courteous. I highly recommend them.
Kathy Cosco
We can't say enough about how great Jenny, Andrew and Jeff are! Jenny was so helpful in navigating the process required by our home warranty company. It it weren't for her, we probably would still be waiting for a new water heater! Their commitment to customer service is refreshing in today's environment. They are our go-to for HVAC and other services because they are friendly, helpful and professional.
Mark Caserta
API Service Pros - Do not look anywhere else but this team. I got to know them all by name; Michael - tech, Jenny - Admin, Nikki and Andrew -owner operators, were all amazing in every area desirable of an HVAC company.
Their communication was outstanding, they were punctual, they met their projected goals and lived up to their word. Michael and Andrew were very cautious of my wife's floors, and they came prepared with everything they needed - no running around to pick up forgotten or surprise parts. They installed a new outside unit, evaporator, condenser, expansion valve, upstairs air handler, captured the old refrigerant and departed without a trace! Even the work vans look good!
Jenny and Nikki handled my calls and questions, at one point even getting the third-party home warranty on the line to explain some small non-covered costs before moving forward without my approval.
It's hard to find excellence in this Covid world in which we live. API Service Pros demonstrated it with my family. We thank them immensely.
We know who to request next time we need work done!
API Service Pros
Mark & Debbie Bandy
They just installed a new unit but they have also serviced our unit as well as installing a new hot water heater. They have been great to deal with, helpful and I would highly recommend them to anyone needing the services they provide. Thank you!
Derrick Moore
Thought I had a problem with a leak in a pipe. Turns out everything was ok and no work was needed.. Jeff was very professional and kind. He didn't charge for the visit since no work was needed. Some places would've taken advantage and have done the work at a nice charge. Jeff was honest and we greatly appreciate that.