Triangle Comfort Heating & AC

Could not ask for more. I had a heat pump die at a rental house Saturday morning. I called Triangle Comfort at ~ 8:15am on a Saturday, Ken returned my call within Ten minutes. The outlook was Monday as they were understandably slammed in the middle of Winter. His partner, Jimmy called back a little later and was able to get out there same day. After a very helpful consultation, I decided to replace the unit and by shuffling some things around and working late, they were able to install it Two days later. On top of the flawless experience, they had the most competitive price.

I have been using Ken and Jimmy at Triangle Comfort Heating & Cooling for several years. I began using them when I had to replace an HVAC unit and they provided the best price out of 3 quotes. I haven't used anyone else since. They stand by their work and are always honest. I am grateful to have a company that I can trust!

Ken and Jimmy have taken care all off my HVAC needs for about 5 years now... I wish I had met them sooner!!!!!! I've sent many clients and others to Ken and Jimmy as well ! Four years ago they installed a brand new HVAC... they do my pro-active maintenance, and today Ken came out to get my 2nd floor split unit back online! Thanks Ken! and you got here so fast ! These guys are very professional, believe in "Communicate, Communicate, Communicate", and do outstanding work! Very reasonable around pricing. It's always a true pleasure working with them!

This is the best HVAC business in the area. Ken and Jimmy are extremely knowledgeable and experienced. The entire staff is professional and respectful; but most of all, fair. That seems to be a rarity these days. I would not even consider anyone else, the next time I need service.

There is only so far YOUTube can take a man. Better call Ken at Triangle Comfort heating and Cooling. Ken quickly identified and troubleshot an issue with the circuit board and corresponding relay in my AC unit. The price for service and repair where equally reasonable. This company will be on speed dial for any HVAC issues I may have going forward. 5 stars with a highly recommend

Jimmy and his partner were fantastic and friendly when they came to my house to look over my HVAC needs. They took their time to look thoroughly at the problem and advise me on my needs. I needed an entire indoor and outdoor system with ducts so it was a big job for me. Their price was reasonable and warrantys were included. They advised me not only on the "best product" but gave me options based on price and different quality types of HVAC.
Jimmy is a great communicator. He was straight up about wanting to come over to my house and give me an accurate estimate rather than learn of my specs over the phone and give me a best guess. He understood he was bidding for the job and knew he may not get it even if he came out to the house to perform the look-see. I was impressed with their initiative.
They are a small company and therefore overhead is at a minimum, thus reducing cost somewhat.

If you are looking for a reasonable price and are willing to research the levels of quality/price in products he presents to you, then you have a good bet with Jimmy and Triangle Comfort Heating and Cooling.

Have been looking for someone to service my HVAC, and found someone I can trust in Triangle Comfort Heating & Cooling. I was very impressed with Ken as he took time to answer my questions and also fixed two issues we were having. Excellent work.

My 3-ton Trane AC malfunctioned after only 2 1/2 years. Grateful the cooling unit was still under warranty but shocked I had to pay another $850 for that diagnosis and the installation of the new one. No break was offered for what seemed an unfair situation, thus my "disappointed"
review.

UPDATE: 3 months after the last review I had another failure on the unit, the blower, sorry to say. This time the guys helped me out with a no charge repair and full servicing--MUCH APPRECIATED.

Had these guys install a new unit 2 months ago and they recently came out and did a repair on a separate furnace. I will continue to use and recommend them. Pricing is fair and the quality of work is excellent.

I called these guys after having a bad experience with someone else who kept charging me to "repair" a leak when all he did was recharge the freon. They came out and found our leak problem right away, explained the options and got it repaired. Now my A/C actually keeps up with the heat. Had them come out again more recently to replace a burned out furnace control unit (for lack of a more precise term that I don't recall) which was done within hours. Very happy with their service.