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Dillard Heating & Air Conditioning Reviews - 45

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris Cox

They were prompt and friendly. Technicians did a great job. Price was very reasonable. Will call them again if I need service, repairs or replacements. Simply the best. Thank you!!

Curt Roberts

We just had 2 crews here from Dillard's replacing our worn out AC units. I can not say enough about the people. They were all friendly, helpful, took time to explain things and answers questions. One thing that stood out the most I think is that they were caring, they wanted what was best for us, and that felt really good in today's world. I would be proud to have these guys work for me. Just can not say enough good about them, or the job they did. Very happy with the entire process!

Mike Toia

Luis, Steven B, Jason and Jordan B were just outstanding. Very professional and we’re very attentive to detail when leaving. A great crew. Highly recommend this company.

HRLAKE

This company is fantastic. Very Ethical and the repair technicians are so respectful and nice. I thought I may have to replace my HVAC System due to a previous company doing my service 2 years ago pushing me on the fact the system needed replacing. I called Dillard Heating & Air and they came out, fixed the problem and said the unit was working fine and did not need replacing. The unit is still working with no issues. Today, my rental house heat was not working. My renters are an elderly couple with disabilities. With the weather forecast showing below normal temperatures I called Dillard Heating & Air this morning and by 2:30 PM the heat was working and the cost was very reasonable. This company is so far ahead of other HVAC companies due to their response time, reasonable costs and just a great company to do business with.

Jessica Collins

Jeff fixed my heating in a fast manor last minute on a Friday! I appreciate him so much! He will now be my go to heating and air guy.

Linwood Buford Jr

I am completely pleased with this company, so far. I say “so far” because Dillard is the only company of 8 I called to help me with an insurance issue. As a result, when the check comes to do the work, guess who gets my business….DILLARD. The Technician who checked the unit was knowledgeable, the process was easier than I expected, and my children won’t have to suffer upstairs any more.

I’m convinced, if you need work done, make sure you call the one! DILLARD (that sounds like a commercial hook)🤣

Suzy T

So far I have only contacted and spoke on the phone to schedule service but felt compelled to document the experience thus far. I admit I have a HIGH standard regarding service companies. I spoke to I believe it was Terry she was very helpful. The price she gave me was 1/4 of what another company wanted to charge and the other was trying to force into a maintenance contract vs just providing service. Anyway, she was upfront about the cost, we have 3 units so they offer multiple unit pricing, so big PLUS there. She was also upfront about the fact that there are people without AC right now and they feel they are a higher priority since ours is working it's just not working as it should be. And I agree if someone doesn't have any AC in this heat that should come before us, for health and safety resons. Even still they will try to get to us on Friday if not Monday. I can only hope the technicians that come out continue continue to exceed my expectations the way the office has the office has so far with my phone call I will certainly update my review at that time.

Maggie Miller

Out of 6 companies I called Noah with Dillard Heating and Air called me with in 10 min of calling them, was at our house in 10 min, had our furnace fixed and left in an hour and was more than reasonable with pricing so much so we ask for a quote to replace our old furnace and will 100% be calling Noah with Dillard Heating and Air to schedule the replacement! Dillard quoted us a new system 5% and some cases even 10% less than other companies who provided a quote. Awesome local company to work with!

Mary Peace

5 stars and I understand why. This was the most pleasant company to deal with. They were quick to get me scheduled, Noah knew exactly what to check first. Within 4 hours of the call the air was back up and running better than before. And the charges were very reasonable. Calling them was a good decision.

Kevin Peterson

Outstanding service! Called them at 11:30a on a Saturday and our AC was fixed WITHIN 2 hours and it was HALF the cost I thought it would be. Thanks so much!

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