Home Comfort Systems

Dusty came to our business and diagnosed the problem. We weighed our options and decided to replace our 30 year old system. He was very knowledgeable and found the problem quickly. Very fair pricing as well. I will undoubtedly use his company for all of my a/c needs.

My condenser unit outside went down (after making some alarming noises) and I called Home Comfort Systems up the next morning. Spoke with Dustin, who said he could make it out that same day (in the afternoon), which was relieving to hear since I wasn't sure how long to expect my AC to be unusable. Sure enough, Dustin and another member of his team arrived only a few hours later.

They found the issue quickly, explained to me what the problem was (a dead capacitor — a common failure), and answered some questions I had that further taught me how the whole system worked. That was appreciated.

While the repair was being made, I had an enjoyable chat with Dustin. Normally I feel uncomfortable talking with people I've just met (especially if I've just hired them to fix a stressful problem like a broken AC) but Dustin is so easygoing that it was honestly a pleasure. I'm a bit surprised at myself, but it's true.

They had everything fixed and working again inside of an hour. (Including a preventative part replacement that I opted to have them do as well.) Every step of the way, they explained what they were doing and why, and what everything would cost. I was grateful for their clarity and transparency.

To sum up, I'm glad I picked Home Comfort Systems because (1) they did the job well and did it quick, (2) Dustin put me at ease while the repair was being made, and (3) I prefer to support newer, smaller business when I can.

If/when I have any more HVAC problems (I'm crossing my fingers I don't anytime soon), I'll definitely be calling them back.

Dustin was able to come same day and was awesome! He got my A/C up and running and his prices are very reasonable! I would definitely recommend Home Comfort Systems!

Dustin, the owner of the company, was very punctual. He was professional and knowledgeable....knew right away what the problem was. He was able to remedy the situation and get our heat working again. And the best thing....he didn't break my wallet! I would definitely give Dustin and JT from Home Comfort Systems my first call in the future!

Our furnace stopped working. Dustin and his guy came out the same day, found the problem, and repaired it an hour after arriving. They were on time, clear about the problem and what it would cost, and quick to fix the issue. Clear, professional, quick. Hard to see how they could do a better job.

Fantastic service and great folks to work with. I felt like they listened to me and gave the best options for me, not what would make them the most money. I got five quotes on this project, and I went with Home Comfort because they offered the best solution at a fair price.

Highly recommend. We were having some issues and called Dustin for a inspection. He made clear all our options and we decided to go with a whole replacement. We called on Tuesday and they had the whole new unit in by Friday. Great quality, competitive prices (we had others quote), professional and trustworthy. We will definitely use them again.

Dustin and his crew did a complete retrofit of our HVAC system. They are very knowledgeable, showed up on time with all the parts they needed for a huge HVAC system replacement and left their work areas immaculate. Even the wife is happy! Can't thank them enough.

Jonathan and Dusty were fast and responding when our AC went out. Jonathan and his assistant came out and found the problem and fixed it that day. We are back in in a cool house!! Will definitely use them again.

Home Comfort Systems was great to work with. We had a rental townhome in Raleigh that had no heat. They came the same day we called, analyzed the problem, stayed after hours to fix it including a trip for the major part. The explanation of what was wrong was clear, the charges were explained fully before the repair was made. The charges were more than fair. I contracted for twice a year maintenance with them. They will be my go to for HVAC repairs in Raleigh. Support Small business owners!