Caribbean Heating & Cooling Service LLC

My experience with Caribbean Systems Services was highly professional. Within minutes a confirmation text was received with the name of the technician and instructions for the next day visit.

Philip, our HVAC technician, with over a decade of experience, called to alert me of his arrival, diagnosed the problem and replaced the filter. He was not only professional but patient and pleasant. A service contract was also purchased. Thank you again.

Have been using Caribbean for 10+ years on various properties. Just had them replace two ACs at my personal residence. Inspector said the did an excellent job. Highly recommend Richard and his company. Honest, reasonable and responsive.

Recently had Tony come to repair my AC that wasn’t cooling down my house. Very sincere and professional. Found multiple serious issues that were not addressed by previous techs from other companies. He fixed them promptly and has made my home comfortable again!

Service man was great! Called ahead of time, told me what he was going to do, answered questions and was very nice!

Vinny came out this morning and fixed our heat. He is amazingly personable, professional, and respectful. From the moment I opened my door and he came in I felt comfortable with him and his abilities. Thanks for sending him out!! Great all around guy and great service! I would recommend this company to anyone!

I've used Caribbean for years and they have always been fair priced, courteous, easy to work with and prompt. I have recommended them and will do so again, they are a great family business.

i Just had my complete system replaced. This company and its owner are a top of the line company. i normally would have had this job done by a company ive used before. However i was impressed when the owner Richard came and inspected the job himself. He is a man of integrity and honor! im a disabled veteran and Richard put me and my needs at the top of the list. even if you have another company from the past. you would be disappointed if you dont have them check it out first. He and his company stand out. Its your money and money is tight for many reasons for many people. You will get what you pay for. it was affordable and im glad that i gave them a chance.

My name is Letitia and I have to say that my experience with this company was phenomenal to say the least. Thank you so much for your fast and friendly service. I support small businesses and it is businesses such as this one that make independent contracting great!!! They came out promptly to access my air conditioning unit. My property manager gave me the run-around however these guys were straight up with me. They came today and put in temporary units until the part needed to fix my unit was in. She just called me to tell me that they going to come out and fix it!!! Very professional and one of the best out here!!!

AC went out after midnight on Saturday of Labor Day weekend. Left a message at Caribbean Sunday around noon. Richard called at 4 and had a tech at my house in Mooresville by 5. Vinny was awesome. Quick, knowledgeable, personable, and sincerely interested in fixing our situation. He was able to troubleshoot the issue in minutes, and we came up with a workable solution. It's refreshing to see care and concern and self sacrifice for the good of others these days. Highly recommend and can only assume some misunderstanding occurred with anyone who left lower than 5 stars. Thank you, Vinny and Caribbean!

Our technician, Vincente, called and texted to let us know when he would be arriving. He did a thorough inspection of our heating units and made the necessary repairs. We are very pleased with Caribbean System Services and would recommend them highly.