Sky HVAC

My experience with Sky HVAC was extremely pleasant. First off I really appreciate the lack of pressure to commit immediately from Brandon who came out and gave us an estimate. In most our experiences businesses try to get a quick deal made, but he understands the value in looking around and getting quotes. After we had done just that, Sky HVAC still ended up being the best offer and worked with us on what needed done as well as giving us solid advice. On the day of installation Daniel and Dorin came out right when they were scheduled to and worked quick even with some technical house electrical issues I’m sure added to the time. They worked through the issues and were very kind and polite in all our interactions. I’m extremely happy with the business and their way of operating. I would definitely recommend!!

I had a great experience with Sky HVAC! I received quotes from several HVAC companies in the Raleigh area. I liked Sky HVAC because they offered quality systems, great warranties, and excellent financing options. However, I ultimately chose Sky because I didn't feel as if they were trying to sell me additional updates or "fixes" that I didn't actually want or need. Throughout the entire process, Brandon was always very responsive and answered all of my questions. Daniel and Dorin performed my HVAC installation. They were prompt, respectful, and worked very hard (my furnace had to be carried upstairs and my exterior unit had to be carried down a steep hill)! My unit is currently up and running and AC is working great! I'm very happy with my decision to go with Sky HVAC and I will definitely recommend them to everyone.

Can’t recommend Sky HVAC enough! When we woke up to our AC unit not working & an 80°F house, Sky HVAC came out & resolved the issue within a few hours from when I initially contacted them.

At 6am when we realized our AC unit wasn’t working, we easily were able to create a same-day appointment online for a technician to come out & inspect the unit. Within seconds of submitting the request online, someone from Sky HVAC called to confirm the appointment request & got us on the schedule for later that same day sometime between 12pm-3pm. However around 8am (2 hours after submitting an appointment request online & speaking to their receptionist to confirm the scheduling), they called us back to say that another technician was in the area & could actually come by in the next 15 minutes if we wanted - 6 hours sooner than originally expected - which we happily agreed to. And like clockwork - 15 minutes later, our Sky HVAC technician arrived.

Breck was our technician & he did an immaculate job. He wasted no time getting to work once he arrived & expertly was able to identify the issue then repair it within an hour. Once completed, he extensively tested the unit to ensure all was running as expected, happily fielded all the random questions I had for him while providing insightful answers, & then was on his way once all was back to normal.

It took under 4 hours total from when we initially contacted Sky HVAC requesting an appointment to when Breck got our unit back up & running - which completely blew our expectations out of the water. The price was under what I expected too, which is always a plus.

While I’m sure the other technicians are also superb, if you’re lucky enough to get Breck as your technician - you will be in excellent hands. Overall, this is a fantastic company with remarkable response/repair times that you should turn to for any & all of your HVAC needs!

Sky Air Conditioning and Heating performance was very professional and timely. My installers, Daniel Miller and Ryan Knight were able to answer any and all questions that I had concerning the installation of the HVAC unit that I purchased. Very considerate of my home. Gave me good instructions on how to handle rebates or next appointments. For this company it is all about pleasing the customer.

Dorin did an amazing job with fixing my AC! He was quick and very informative, answered all my questions and even gave tips about how to prevent the problem from happening again. Overall great technician so thank you for sending him!

I had a great experience with Sky air conditioning and heating. My old HVAC system was over 17 years old and was rusted, broken in some parts so I know I needed a new one. Communication with Sky HVAC was great and service was excellent. Brandon came out and gave me a great price on a new Carrier system as well as all new duct work. I had received a few quotes but their quote beat the lowest one I had gotten by far. Brandon went through all of the details of what work will be performed and did not try to sell me anything extra. I felt like he was honest and fair. On the install day, the service team arrived on time and had everything ready to go. A big team arrived so they were able to put in the whole HVAC and new duct work for for my house in one day. They did a great job removing the old system and was even able to reuse the UV light from my old system that I had just bought only a year ago, so that was nice. After the install was finished, Daniel made sure I was happy with the work performed. He took pictures of the new HVAC and emailed them to me. I felt like they were being honest and fair through the whole process and wanted to make sure I was happy with the end product and the service provided. I also got a good deal on a maintenance package so I ended up switching my maintenance provider to them. Overall, I am very pleased with the service and would recommend them.

Sky AC & Heating was able to send one of their technicians the same day when I called. I also appreciated the text notifying who is on their way along with a photo so you know who to expect. Breck was very professional, courteous, and helped fix my issue quickly. The service was affordable too.

On June 13, 2023, we were scheduled for regular A/C Maintenance, everything went well with their professional service. Later that afternoon we noticed that the A/C was blowing warm air. We called to report the issue and they sent someone over to find the issue the next day. They refilled the coolant, yet there were no signs of issues or leaks. Within 2 days the coolant was gone again, then Brandon the manager came out to do another diagnostic on the unit, and pressure testing for leaks still showed no sign of leaks or pressure issues. The final time Breck came out with his special sound equipment, and it took him several hours to find the leak in the system. We have a dual Trane unit, so the complete outer cover and fan had to be removed. One of the small coils in the top of the unit was touching a larger one from when it was installed or from the manufacturer. Over time the small coil was pressed against the larger one close to the fan, basically, the leak was not occurring until after the unit had been running for a while, with the vibration from the fan, which cause the friction of the two coils to rub a hole in the small coil and allow the coolant to leak out. Breck located the issue and corrected it. Refilled our Unit and it is working perfectly now. I would like to thank them for all their professionalism, quality, kindness, and compassion for their clients. I must say I was quite upset to start with because there were no signs of an issue prior to the maintenance, only to see with my own eyes that it was no fault of theirs at all. They did EVERYTHING in their power to ensure we were satisfied customers with their services. Special thanks to Breck for his special sound equipment, his compassion for his job, and his warm and kind attitude. All the staff were great, and I recommend them to anyone that needs a great HVAC service. Thank you so much.

Sky-HVAC did several services for our business and residence. they installed new AC for our business in downtown Apex, we had several quotes, they are the best in term of services, quality and price, the manager Brandon is terrific, put customer needs first. since we are so happy with them, we have them did our home AC services and we will change all the AC services for the rentals to Sky-HVAC. thank you so much, Brandon , Ryan and other technicians (Sorry for forget your names)

Thank you Sky for helping me through some issues with my HVAC. Your team was able to find a leak in one of my AC Units pretty quickly (which I am most grateful, considering the weather we have been having). Thank you again! You guys never let me down.