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    LOYALTY HEATING & COOLING Reviews - 24

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Mary Jo Capuano

    Excellent service. Very thankful for Lou and his team as I woke up to no heat on 1 of the coldest mornings we’ve had all winter. They were here very quick and got the job done in less time than I expected. Would highly recommend!

    Stefan Fuller

    Always professional, always on time and upfront about pricing.
    Takes care to not make a mess and leave your house clean.
    A very tiny bit more in prices is worth it for the absolute professionalism they have and the time they take to explain every step along the way.

    Katy Evans

    Lou has been our HVAC contractor since we moved into our house in 2015. He and his team recently replaced the water heater and furnace, installed a traditional central AC unit as well as 3 ductless heating/AC units. It was a huge job and they had the equipment here within a few days. It took them less time than I thought, and they did an amazing job! We are very happy with the work and the price and Lou walked us through everything and answered all our questions. He is very knowledgeable and easy to work with. We will definitely only be calling Lou in the future.

    Marcy Kucharski

    We have used Loyalty twice to installed waters heaters and furnace cleaning at our rental property. They do a great job. Very please. Lou is a pleasure to work with, explains exactly what's needed and get the job done quickly and at a fair price. I would recommend Loyalty.

    Shaun Bauer

    From the time I called to the time my new boiler was installed took 3 days. Very professional, no mess left behind. Called a few other guys and these guys had the best deal. Highly recommend.

    Philip z

    I am very pleased with the new furnace and the work done by loyalty Heating and Cooling.

    The owner came to quote, was quick and efficient, and very personable. Price was extremely reasonable for work to be done. Other firms had quoted items that, as it turned out, were not needed.

    The installation was scheduled for only 4 days after his visit, the installation crew showed up at the precise time scheduled, and the crew knew what they were doing and were courteous.

    The entire project, removal of old furnace and installation of new, was completed in three hours.

    The bill was exactly as quoted, no additional charges.

    The new furnace works great!

    Jana Beck

    I hired Loyalty Heating and Cooling to install a small second-hand gas fireplace for me. I worked directly with, Lou, the owner. Lou was professional, polite, ethical, honest, knowledgeable, and most of all he did a fabulous Job at a great price. I was so happy with his work I hired him to clean my furnace as well, and took out a service contract to have my furnace and fireplace maintained annually. Lou is one of the "good guys." You would not find a better person for this type of work!

    Garryb (garryb)

    My air conditioner went down on one of hottest days of the year. Was calling around to see if someone could come out and service our air conditioner. My wife called Lou and he said he could come out that day. I couldn’t believe it as I was getting dates from a couple of days to over a week. We have three pets plus my wife suffers from asthma, which would have been pretty difficult with a hot home. When Lou came, he had all the parts necessary and had me up and running in no time. He was very professional and gave me some tips about my furnance and air conditioner. We really appreciate his quick response and his ability to solve our problem. We will be using Loyalty in the future.
    Thanks Lou!!

    Leo Perrault

    Loyalty Heating & Cooling has cleaned and repaired my Furnace and A/C for several years, also maintenances my Gas Fireplace! Takes the time to explain the work that he is doing and makes any recomendations of any work that may need to be done. I highly recommend this company! Thanks, Loyalty

    Charissa Cutaia

    We were having issues with our furnace. Louis came over right away and worked on identifying and correcting the problem. He was professional, efficient and affordable. He also gave us information on rebates we would be eligible for through RG&E. We will definitely be calling him for our future needs!

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