I don't usually write these reviews, but it can be stressful to replace a furnace, so I thought I would share my experience. This summer, our A/C went out and we knew the furnace was really old, so we called all of the area heating and cooling companies to come out, look at it and tell us if it could be fixed or needed to be replaced. They all came, most with a sales team in tow. They left us with estimates and a pretty pushy sales pitch. Tangora was last and to my surprise they fixed the issue. A mouse or squirrel or something had somehow burrowed under the ac unit in the backyard and chewed through a wire. He removed the mouse, fixed the wire and was on his way in no time - all for just over $100. The technician said that we probably would need to replace the furnace given its age, but at least this gave us a bit of time. He e-mailed an estimate later in the day. The estimate was the lowest and the service was the best...by far.
Fast forward and the day the furnace broke in the middle of a cold snap and I knew who to call. We called these guys at 4pm and they were here by 4:30. They were back at 8am the next day to put the furnace in. It's a family business. The son fixed the AC and the guy who installed the furnace was the dad.
We are so thrilled with all the services that Tangora provides. They are prompt, professional and pleasant to work with. In addition, they are locally owned and operated and it is important especially during these times to support the businesses in our community. Five stars always!
We had a problem with our A/C this morning and I called Tangora Technologies for help. Being a Sunday and possibly 100o, I was very concerned. I heard back from Parker Tangora within an hour and he stopped by and resolved our issue. This is not the 1st time that they reacted quickly to an emergency. Great company with terrific, friendly customer service. Thank you Tangora.
They installed a tankless water heater and a full replacement of my AC and Gas Furnace. No problems with their work at all and I'm very happy with the products they sold me.
I moved into a new house and had multiple issues with the heating system. The technician, Parker, arrived on time and I received a notification via text beforehand to let me know when he was on the way. He assessed everything, advised me on the best solutions, and completed all work in the same day. He was polite, professional, and extremely knowledgeable. I will always use Tangora Technologies for my HVAC needs.
The quality of service I received from Tangora Technologies is 5 plus gold stars. I had an issue with my furnace on Christmas Eve. I was having my family over for Christmas Day, so I was in a panic. I called 3 other HV/AC from recommendation I received, one never called me back, texted me around noon to say they might be able to stop by, and the third say they were not taking any new clients today to call back on Thursday. I googled HV/AC companies in Delmar, Tangora Technologies popped up. I figured I would give it one last try, to find someone to come on Christmas Eve, so I went to the internet for someone close to Delmar, hoping if it was in their backyard maybe they might consider coming taking a look. I called and spoke with Heather, she was so wonderful with me on the phone. She said, no problem we can have someone at your house by 1:00pm. Mike showed up as promised. He was very thorough explaining what was going on with the furnace. Never making me feel like he should be giving this information to my husband because I might not understand how the furnace works. Gave me 2 option I might want to consider. Assured me if the furnace was putting out heat I would be OK, and not to worry. The quotes were sent to me that day. The service tech, Chris should up, at the time he said he would be there. Very professional, neat, clean. The job was finished at the exact time that was quoted. When Chris left he took all the old parts with him to dispose of. I didn’t have to clean up after him. How refreshing. I have had service people who leave the trash for me to take care of. I am so impressed with the professionalism of everyone at Tangora Technologies, the kindness of Heather for “talking me off the ledge”, Mike showing up on Christmas Eve, and Chris being clean, neat, and tidy. Don’t we all wish everyone we interact with in the service industry was like Tangora Technologies!
Responded immediately to my late night call and quickly scheduled appointment. Michael was friendly, knowledgeable and efficient. I would highly recommend them.
Shannon Cerf
I don't usually write these reviews, but it can be stressful to replace a furnace, so I thought I would share my experience. This summer, our A/C went out and we knew the furnace was really old, so we called all of the area heating and cooling companies to come out, look at it and tell us if it could be fixed or needed to be replaced. They all came, most with a sales team in tow. They left us with estimates and a pretty pushy sales pitch. Tangora was last and to my surprise they fixed the issue. A mouse or squirrel or something had somehow burrowed under the ac unit in the backyard and chewed through a wire. He removed the mouse, fixed the wire and was on his way in no time - all for just over $100. The technician said that we probably would need to replace the furnace given its age, but at least this gave us a bit of time. He e-mailed an estimate later in the day. The estimate was the lowest and the service was the best...by far.
Fast forward and the day the furnace broke in the middle of a cold snap and I knew who to call. We called these guys at 4pm and they were here by 4:30. They were back at 8am the next day to put the furnace in. It's a family business. The son fixed the AC and the guy who installed the furnace was the dad.
I would recommend them for sure.
Karen Carpenter Palumbo
We are so thrilled with all the services that Tangora provides. They are prompt, professional and pleasant to work with. In addition, they are locally owned and operated and it is important especially during these times to support the businesses in our community. Five stars always!
David Torncello
We had a problem with our A/C this morning and I called Tangora Technologies for help. Being a Sunday and possibly 100o, I was very concerned. I heard back from Parker Tangora within an hour and he stopped by and resolved our issue. This is not the 1st time that they reacted quickly to an emergency. Great company with terrific, friendly customer service. Thank you Tangora.
Kyle A
They installed a tankless water heater and a full replacement of my AC and Gas Furnace. No problems with their work at all and I'm very happy with the products they sold me.
Joan Hayner
Time and time again, Tangora Technologies never fails to provide the absolute highest level of service. Always a great experience!
Hannah Bennett
I moved into a new house and had multiple issues with the heating system. The technician, Parker, arrived on time and I received a notification via text beforehand to let me know when he was on the way. He assessed everything, advised me on the best solutions, and completed all work in the same day. He was polite, professional, and extremely knowledgeable. I will always use Tangora Technologies for my HVAC needs.
Kim Lawlor
The quality of service I received from Tangora Technologies is 5 plus gold stars. I had an issue with my furnace on Christmas Eve. I was having my family over for Christmas Day, so I was in a panic. I called 3 other HV/AC from recommendation I received, one never called me back, texted me around noon to say they might be able to stop by, and the third say they were not taking any new clients today to call back on Thursday. I googled HV/AC companies in Delmar, Tangora Technologies popped up. I figured I would give it one last try, to find someone to come on Christmas Eve, so I went to the internet for someone close to Delmar, hoping if it was in their backyard maybe they might consider coming taking a look.
I called and spoke with Heather, she was so wonderful with me on the phone. She said, no problem we can have someone at your house by 1:00pm.
Mike showed up as promised. He was very thorough explaining what was going on with the furnace. Never making me feel like he should be giving this information to my husband because I might not understand how the furnace works. Gave me 2 option I might want to consider. Assured me if the furnace was putting out heat I would be OK, and not to worry. The quotes were sent to me that day.
The service tech, Chris should up, at the time he said he would be there. Very professional, neat, clean. The job was finished at the exact time that was quoted. When Chris left he took all the old parts with him to dispose of. I didn’t have to clean up after him. How refreshing. I have had service people who leave the trash for me to take care of.
I am so impressed with the professionalism of everyone at Tangora Technologies, the kindness of Heather for “talking me off the ledge”, Mike showing up on Christmas Eve, and Chris being clean, neat, and tidy.
Don’t we all wish everyone we interact with in the service industry was like Tangora Technologies!
BETHANY MATHUSA
The technician was extremely helpful and informative when my AC needed replaced. I highly recommend Tangora
Gregory Mumby
Responded immediately to my late night call and quickly scheduled appointment. Michael was friendly, knowledgeable and efficient. I would highly recommend them.
Maria Dunning
Wonderful family owned business. Responsive to my needs and budget. I received a great product that is perfect for my home. Thank you!