Austex Heating & Air Conditioning

Jeff was fantastic. He arrived right on time, got to work quickly, and explained exactly what the issues and solutions were in a way I could actually understand. He provided professional, friendly service and was extremely knowledgeable. I will definitely ask for him again anytime I call Austex Heating & Air Conditioning!

The Austex Heating & Air Conditioning Team came yesterday to install our new AC unit that was required to sufficiently cool the house. We are SO happy and the house has never felt better temperature wise! The install team was quick, clean, polite and efficient. Would highly recommend the Austex team.

Thanks to Jeff at Austex Heating & Air Conditioning for going above and beyond to fix an issue with our generator during the recent Christmas. Our neighborhood has without power for three days, but we are warm and toasty. We are so glad we made the purchase and so glad we chose Austex Heating & Air Conditioning.

I have used Austex Heating & Air Conditioning for my furnace maintenance for years.We also hired them for the units replacement and they did an excellent job. They explained to me everything they did and answered all of my questions. Their technicians are very professional and knowledgeable. I highly recommend them.

The guys got the job done right and go above and beyond to make sure everything is spotless clean when done, and even patched up holes in the walls which I didn't expect them to do. They even changed the way the AC is mounted to reduce noise which was not part of the scope. Highly recommend to anyone looking for AC/heating work done.

I called this company to help repair a few leaks in the freon tube. They patched it up, having to cut several sections of wall (which haven’t been replaced) and recharged the system to finally have cool air. However, just to obtain a receipt was time consuming. Sadly, the system started leaking water and that was dripping through the ceiling, and I had to call the tech. Apparently the technician who came and did the work was fired, and I had to call the company again. I’ve called twice and it’s the same thing over and over again... “I’ll give your number to a technician to reach out to you.” I never got any contact back. I’m not happy with how this situation was dealt with. This is unorganized and not what a customer should expect when dealing with a company that is “5 stars”.

I had a wonderful experience working with this company. I found them to be very responsive. We secured the same day appointment on a short notice. The tech Greg, was competent. He really knows his stuff and is good at explaining the situation and gave the various options to fix the problem. Our furnace is working perfectly and is more efficient than before. Courteous, respectful and polite.Thank you!

We had a great experience with these guys.Our AC stopped working on a very hot day and we called them. Fortunately, we were able to get a same day service.The technician who came out was very friendly, kind and professional.He stayed until he got it working. I was very impressed and would definitely recommend them.

One of the bet experiences I have had with a technician! Dan was very professional, cleaned up area where he worked and repaired problem quickly. Also explained how to prevent problem from happening again. Thank you!