Family Plumbing Heating & Refrigeration

Heater kept cutting out before reaching set temperature. Ernesto gave me some good suggestions to get the heater up and running again. He could have just scheduled an appointment and made some money, but instead he did what he could to help. An honest plumber is not easy to find. Will definitely use him in the future.

They really helped a lot! Best AC contractor I’ve ever called! 5 stars!

These guys are AWESOME. Woke up today and the heater was not working. Having to be at work within 2 hours and all the kids home I could not be with out heat. I called multiple places and nobody would even take the call smh. Ernesto answered and was more the willing to help out. I let him know the problem and he said “ send me a picture of your whole set up I will call you back after I check it out” within 15 min he called my wife back and let her know that he knows what the problem is and to follow his instructions on how to fix it for free. Ernie and mike walked her through the way to fix the heater and sure enough the heater is now working. I was so stressed out on the holidays around the corner and not being able to fix it due to money issues. They are a GOD SENT ANGEL to my family today. They could have easily to advantage of my wife due to lack of knowledge on the heating system but they did the right thing. This company has earned ALL MY BUSINESS and I hope this helps out some one who is in my same position. Thank you Ernesto and mike

Happy Holiday,
The Velasquez Family

Ernesto is a magician! He had to fix another "plumber's" work so my kitchen sink wouldn't leak. He wouldn't quit until he had tested it thoroughly. Haven't had a drop since he was here 2 weeks ago. So nice, professional and a good soul!

Ernesto went above and beyond to help me work through a sewage issue on a Sunday morning. He kept checking in and calling to see how my progress was going throughout the whole process. I would recommend 10/10 for any plumbing, Electrical, HVAC heating and cooling issues.

This is a great business. I called today for an appointment because my air conditioner went out. These guys have done everything above and beyond to get me back to some cool air again. If you are looking for any type of service, give Mr. Pacheco a call, I have and will continue to use them for any services. Affordable, business professionalism..just love it!

we recently had family plumbing come out and give us a estimate for our swamp cooler swap out for air conditioning and they were very kind an honest , it was a sigh of relief to know that they were licenced and very knowledgable about a/c and very informant of what we needed to know ! we hired them and they installed our ac and did it quickly and they were just so polite and it was so nice to have them in our home even though it was easy to forget they were there! our ac is working great and Ernesto even called and checked on us after a day and then the next week ! he is the owner and it was so pleasant to know they cared about there work ! we will use them in the future and highly recommend them to anyone ! we will never use another contractor again ...... thank you so much family plumbing ....we truly feel like family!!
sincerely the Archuleta's

absolutely the best hvac and plumbing company ive dealt with in albuquerque. they came over to install a shower valve and ended up working on my ac to get it running properly they informed me of things that the last contractor did not inform me of and fixed all the former's mistakes. call and speak with ernesto he is a honest man.

Mr. Pacheco is by absolutely top notch. He is knowledgeable with exceptional customer service. He goes above and beyond and provides quality work.

Knows what needs to be done and does it. no shortcuts.