Certified Plumbing Heating

My refrigerated AC unit motor decided to kick the bucket right before a house packing party. I contacted multiple businesses that service AC units. David with Certified Plumbing Heating and Cooling came out the same day, he inspected the unit, and provided me with a temporary fix until he could get the correct part in to fix it. David maintained contact and provided a professional and prompt repair. I highly recommend David and Certified Plumbing Heating and Cooling to anyone looking for fast and professional service in Albuquerque and the surrounding areas. If another issue at my house arises I will definitely contact David again.

My elderly mother needed to have the sewer lines of her house cleaned due to a clog. I called CPHC and David the owner came over on a Saturday to work on the problem. The problem was not an easy fix but David stayed on the problem until the problem was resolved. When I saw his expertize and his ability to adapt to get the job done right we hired CPHC to take care of a few other plumbing issues she had at her house. They installed a dishwasher, a garbage disposal, refitted the gas lines to install a new stove, and did some piping on the hot water heater in order to make it safe. I am very cautious about who I call to come to my mother's home in order to do any work. I would recommend them do to their expertize, customer service, and affordable pricing.

Certified Plumbing replaced our 30 year old furnace that was acting up and became a fire hazard. David came out very quickly, gave us a professional estimate and got the job done the same day. They also gave us a 15 year warranty for our new furnace. On top of everything we ended up getting a really good deal on the price. We highly recommend David and Certified Plumbing for furnace replacement and other HVAC jobs.

I live in an older home and have fought with plumbing issues for the greater part of 18 years. Recently the last of my old sewer pipe cracked and a leak sprung up in the wall of my 30 year old water heater. David came out to give me an estimate the same day. His crew showed up early the following morning, as promised, and they were able to correct those problems plus bring the entire water heater and plumbing up to code for a most reasonable price. They are extremely conscientious, courteous and professional. I will recommend this company to anyone and everyone.

Sterling Builders Incorporated has used and worked with Certified Plumbing, Heating and Cooling for approximately 2 years. During that time, the owner, David Carrillo has become a close friend as well as a business associate. David Carrillo and his company have proven on every project that they can complete any plumbing or mechanical task in a timely fashion. Their quality control is second to none. They are conscientious of protecting people's property and clean up when they are finished working. Their pricing has always been competitive with everyone else, and for those reasons, they have become our exclusive plumbing and mechanical contractor of choice. I talk to David almost weekly, so I know where he stands on customer service and I know that he is out working 5 hours after everyone else has gone home for the day. David is dedicated to his company and sincerely cares about his clients.

I've worked with David Carrillo and his highly qualified technical staff for about 18 months on both simple and complex jobs to great effect at my personal residence in ABQ and at a second property in Rio Rancho – from a major bath renovation with a steam shower installation to the diagnosis of a faulty furnace installation in new construction to start-up and maintenance of an evaporative cooler. The company is very responsive – moving quickly to diagnose and repair problems and making good use of phone and email to communicate. Price points for equipment and services are absolutely competitive. The company deploys great business practices that drive value in our relationship: David’s personal interaction with me to ensure I understand options for corrective action, staff attention to detail in workmanship, and post-work inspections to validate quality of effort. Certified Plumbing is my go-to trusted source for any HVAC concern that comes up and I highly recommend them.

I was referred to Certified Plumbing from a friend that used their services for installing a new HVAC system. I was very impressed with David Carillo when he came out to my home to give me a quote. His prices were extremely competitive and the service I received was outstanding. I would recommend this company and their quick, courteous, and efficient service.

I had a terrible experience with Certified Plumbing of Albuquerque and I would not recommend them for any repairs.

I called and setup an appointment with them to look at a leaking faucet. The plumber showed up and after explaining the problem he went ahead and before I could see what he was doing the supply line to the faucet was broken and he could not put the faucet back on.

Next, he spent some time trying to unscrew the supply line and then disappeared for 35 minutes to get "tools" to work on the pipe. He came back with the tools and still could not complete the job. He then proceeded to twist on the pipe until it could not longer be capped and then disappeared for over 45 minutes to get a "part." Before he left, I stated that I needed to get back to work because it had been close to two hours and he did not actually accomplish anything. He said no problem it would be fast, but it was over 45 minutes later before he came back.

I then asked how to get on the schedule to actually put in a new supply line now that the old one had been cut and a capped. I was told to call Dave the owner. I called on the spot and left a message to see if I could get on the schedule. For the next three days I did not get a call back. Then Certified plumbing showed up for a non-confirmed appointment and then called me to complain that I was not home. I replied to Dave that I did not get a confirmation call from him and did not know if I was on the schedule. He made up an excuse that he got 150 calls that day and he forgot to call me. I also mentioned that the plumber disappeared for over 45 minutes when I explained that I needed to get back to work and Dave said that his plumber did not do that, which effectively meant he called me a liar.

I will never do business with Certified Plumbing again!

CPHC did an excellent job installing a master cool unit at my house. They were polite, very professional and completed the job in a timely manner. I would highly recommend David and his crew to everyone. Thank you for your hard work!

Had a backed up Sewer line from the house to the street, it was a mess. Called them up on a friday afternoon, 30 minutes later they were running a snake through my sewer line and fixed the problem in no time flat.

The owner was very nice, and gave honest and frank answers to some questions I had.

I had a very good experience with Certified Plumbing considering it was 5:30pm on a friday.