Petro Home Services

They came quickly fixed the blower motor and it didn't cost a million dollars, second time for service at our home and was a good experience both times,
Thank you Petro

Terrible customer service and then they lie about conversations and change the details. I had a number of long conversations telling them to stop delivering to my elderly mom because they were charging her over 50 cents more per gallon then the company we wanted to use. But they just kept showing up and putting fuel in and charging their ridiculous rates. When I call back (a number of times) they changed the details of the last phone conversation. STAY AWAY FROM THIS COMPANY... Mr. Hoffberger would die if he knew how this company was treating his old customers.

Customer Service is awesome. They get out very quickly to fill your tank.

Changed for the worse. Before Hoffberger was purchased by Petro, it provided great service with reliable techs. Now they never show up, and don't seem to want to do anything when they do.

We are on automatic delivery, well the tank ran out and I've been calling for 2 days. Finally a tech shows up with wrenches and no oil. No one knows what they are doing and no one cares. The old Hoffberger techs are just as frustrated as the customers

We had a problem yesterday and the service man was here within an hour! Very happy with the service. Customer service was also wonderful!

Had major failure of a/c in record setting heat. Service was there within 2 hours. Got bad news that all components needed replacement.
System specialist was there the next morning and installers were there the morning after. Whole system was up and running by mid afternoon. They were fast clean efficient. Knew what they were doing.

Excellent fast service. Our hot water heater was replaced in one day after we called about a leak.

The supposed helpful budget billing is worthless, and even after requesting a partial fill at the end of the winter (which would carry us through the beginning of next season), they delivered a full tank and are now trying to collect $700 from us. Not happening. We asked for no more than $300 worth of oil. You can't live up to customer requests, we're not living up to you requests for bill payment.

I Had an appointment scheduled for new propane tank a week in advance, was told they would be there between 12-3. I left work early and no one showed. They tried to tell me that the tech was at my house and called but I did not receive any phone call and did not see anyone in my driveway all day. Wanted to schedule me again for next week and at this point I refuse to give them my business, I will be waiting 2 weeks now for another company. TERRIBLE Customer service.

Technician came when promised and was extremely professional and very cordial. Completed the job quickly and cleaned up all materials.