Patriot Heating & Cooling, LLC

I'd been looking for someone who could skillfully work on a steam heat system for over 2 years!
I say the Patriot trucks parked at the "Four Corners" and thought I'd try to call them.
Almost no one works on steam radiators anymore and in the past the workmanship has left a lot to be desired.
I'd even called a company near the coast! But they were booked and really didn't want to come to Candia.
Patriot had someone there in two days to look at the needed repair!
The work was beautifully done, and much was explained about a system I didn't fully understand.
Because of their knowledge and great work, they will be my regular service.
I've met 3 of the workmen and they are all courteous, patient and leave a clean area when they are finished.
Great company!
Sincerely,
Sundy

We needed our estimate quickly (before others expired) and Patriot accommodated the request. They were on site and completed the job within two weeks of our accepting the quote. We always prefer the attention of smaller businesses with local accountability. They will be a frontrunner when we look for AC quotes next year.

I have to apologize for my post about Patriot Heating & cooling. In the heat of the moment I put up a negative review there was a misunderstanding the company was very very busy as you can imagine I thought i had an appointment on that Monday but they were going to do their best to come out but they were loaded with calls and appointments and they were not able to get to me. I just happened to come across my post and noticed a response from the owners wife she was very graceful and understanding about my post she apologized for not being able to get to me. I understand things happen and there are only so many calls they or any other company can handle in a day. I would call the company & utilize them if anything went wrong with my system once again they were very very nice despite my bad review. I have to thank them once again for understanding how I was feeling. We texted back & forth for quite a while long story short i was very impressed with how much they cared & their response.

The technician, Nathan, was very personable, helpful, and polite leaving the workplace as he found it. I know the service call was an add on to his schedule so major work was scheduled a few days out, getting my zone back working was the important thing . I have been a customer of Art & Colleen for about 30 years and have always been treated with great customer service.

Patriot Heating and Cooling - On one of the coldest days this year, our furnace decided not to work. I called Patriot and within a short period of time, 2 technicians came out. Colin and Kyle were very professional and knowledgeable and stayed until the furnace was running perfectly. They quickly found the problem and fixed it. With so many heating companies out there, I chose the right one! Many companies tell you they will send someone out, but you can wait hours and end up calling to follow up and still no ones arrives. Patriot did what they said they would do. I highly recommend Patriot!

From my initial phone call with Meagen, to the completion of the work we couldn't be more satisfied. I had spent about an hour calling different companies and not getting anyone on the phone or they didn't work in the area. These guys were not only on time, but they got me on the schedule within just a few business days! Truly professional team, highly recommend them if you need any heating/cooling work done.

I got to know Art through a word of mouth recommendation. Art's team helped me get an old oil boiler out of the basement and install natural gas boilers to split the utilities and hot water on a 2 family house. Art's estimate was reasonable, the work professionally done and I've been satisfied with the results. Every person in this company I've spoken to has been helpful and professional. Would recommend to anybody.

Absolutely horrible customer service and has now completely inconvenienced me TWICE! Not once, TWICE! 2 years ago I had a VERY negative experience with this company and I expressed my displeasure with a negative review on social media, as is my right.

Fast forward 2 years and once again I’m assigned this company by my home warranty provider at no choice of my own. You’d think they would bend over backwards to ensure I was quite satisfied with the updated experience, and I might actually revise or even delete my review. Do they do this? No. They actually make an appointment, forcing me to rearrange my whole schedule and then at 9PM the night before, leave a message telling me that because I left a negative review they refuse to provide service.

WOW!! I can’t imagine any worse customer service. This is also not the first time I’ve heard of this. Steer clear of this provider and seek out other more competent services that value the customer experience and time.

Art and his team were knowledgeable and helpful and got the job done efficiently. They were easy to work with, communicated well and took extra time to teach us about our heating system. They went above and beyond and accommodated our project because it was time sensitive.

Was on time. Haven’t maintained my two natural gas furnaces in 3 years. Adam was able to tune’em up and clarified no issues with them and diagnosis resulted in a normal response.