Absolute Water Heaters

I do not normally write reviews out of fear for the impact it might have on someone's life, but we worked with Rick today from absolute water heaters. He was kind of smug and not easy to work with. He didn't really work with us at all, and instead worked with the manufacturer who ended up denying our labor warranty. So not sure what Rick told the manufacturer, but it really screwed us out of house and home. Now we're going to end up spending four grand for a water heater installation that should have been covered under a labor warranty because we bought the water heater 3 months ago.pretty bummed.

It was a pleasure doing business with this company. Rick, the owner, and the other employee that was with him during the installation of our water heater, are kind, considerate, and efficient. I highly recommend this company.

I called and left three messages they were sent to me through my home warranty insurance never return calls didn't care at all I wish I was rich enough to turn down money..

We bought our house in February and have used our home warranty 3 times since then for our hot water heater. The previous company we had sent out to us was booked out a week!! A week with no hot water?! No thank you! We called our home warranty company back and they sent out a different company. Lucky for us!! Rick Warren was at our house within 30mins of making that second call and another 30mins after that he fixed our hot water heater! He knew what he was doing and got the job done! We are super grateful and definitely will is his service when we need it!! Thank you Rick!!

They came out to fix our water heater through our home warranty. Both times, Scott knew exactly what the issue was and fixed the problem after getting the replacement parts.

We had another plumbing company initially and they had to come out 4 or 5 times, and still could not get it right. So I'm really happy with Scott and his efficiency!

This vendor was sent by my home warranty for work. They completed the work, and they collected a service fee for the home warranty company. They did not report this fee to the home warranty company (it's been a month), resulting in my contract being suspended. Very shady and unprofessional.

These guys went above and beyond.
I called for warrenty work he showed up with in 1 hour but, Rheem had sent wrong part.
He diagnosed it for me and found it was a fault in the manufacturing.
Helped all the way through!
THANK YOU.

Had warranty work done to replace water heater. The handyman that showed up kind of had an attitude. The soldier joints were running down the pipe. He didn't have a fire extinguisher when doing hot work. To me he seemed unprofessional

We had our water heater replaced. They were reliable, friendly and knew what they were doing. They even saved us money and did not take advantage of us financially.

Left 3 voicemails and no response. Can’t believe the lack of customer service, especially when we were in need of quick service when we used our home warranty.