SOS Heating & Cooling

We needed maintenance performed on furnace. our furnace had stopped during the night, I Got an appointment the next morning .
I was pleased with Scott. appreciate a great service from SOS.

When our HVAC unit finally quit working last year, we reached out to a number of companies to quote us for the installation of a completely new HVAC system. SOS came out on top with not only a great price but outstanding customer service as well. They did a great job of offering a number of different packages that fit our needs.

SOS is simply wonderful. They’ve installed an air conditioner for us in the past, and recently we had them come out to look at our furnace. Our tech, Vinny, was very nice, timely, professional, and honest! Highly recommend.

SOS was a pleasure to due business with, Jon came out quickly after our AC shutdown on Fathers Day, with multiple options for a complete removal and replace. All priced competitively. Rudy and Jim were here first thing in the morning and had it up and running before I returned home from work. They were professional and personable. Even notice the small steps, I made to make their job easier. If you need to make a repair and replacement, use this company!!! If your furnace is over 18, it’s time for it to move out!!! SOS to the rescue!!! Thank you!

SOS was so easy to work with. Jake explained everything great and promptly. Installation crew was quick, clean, and professional.

SOS Heating & Cooling has been around Omaha area for many years. It is family owned and was started by the grandfather, then his son and now his son (Jon). In this case, my interest was to simply replace an old tired heat pump, yet our furnace was only 8 years old and was still good. I reached out to them via Angie's List and Jon was very responsive and built the quote on his laptop during the walk through visit. His bid was about $100 lower than the other lowest bid, but there was a much stronger value in the product and support. They installed a 3.5 ton York heat pump that is manufactured in Wichita (USA made) and they bundled a service contract for 10 years on parts and labor. -That is one heck of a value proposition.

The system was ordered and arrived in about a week and we set up installation date. His technicians are very experienced and one of the guys has been with the SOS family 41 years and the other 44 years. I love that about these two! One of them said he sees his teammate more than he sees his wife!! LOL

They were accommodating, informational and they laid protective coverings on the paths in the house so the floors/carpets didn't get dirty. Both know the precautions regarding COVID and wore their mask the entire day except while working on the heat pump outdoors.

Without reservation, I would encourage you to get to know the SOS family and do business with a local that earns your respect immediately and throughout the process. Hands down 5 stars!!

This is a review of SOS Heating and Cooling, but first let’s start with this. About three years ago while living in AZ I had my HVAC replaced with a YORK brand. After the install had been completed everything worked but I wasn’t satisfied with the quality of their work. They agreed with some of my concerns and returned twice…still not great but again it all worked. A year later the house next door also had the HVAC system replaced and used the same YORK product but this time had a different installation crew. I looked at this installation and although some things were better others were not. At this point and with two examples I concluded that this was simply the ‘industry standard’ for HVAC installations and let it go. Now living in Omaha I wanted to have my outdated HVAC system replaced. Having been pleased with the YORK brand I proceeded with it but had low expectations for how the installation would go. Here I could list many of the items that I felt were poorly done in AZ but that would take a lot more lines of text to simply say, SOS didn’t repeat any of the concerns that I had in AZ. Using words like great workmanship, exceeding quality, meeting expectation’s and customer satisfaction I realize can be considered personal taste and subjective but I can say this; I would not hesitate to recommend this company or to use them again if needed. Lastly, unlike AZ there was a requirement to have the equipment safety inspected by the utility company and this was done today, as expected; passed inspection.

Kyle was on time, respectful and kept me informed of what parts were needed to keep my furnace running well. Granted the price was a little more than I thought it was going to be, but it had been 3 years since the last check up so I thought that was fair. They keep good notes for the next tech. Have used their services before and will continue because I trust their work.

Great company to work with. I got 4 quotes from main local area companies and SOS was the best price. The price quote was quick and he explained all my options. A week later my install of a new Furnace and AC went very smoothly. The two gentlemen that installed my new system were both very friendly and did a great job installing everything. They had the whole system install done in one day and cleaned up after themselves and left my utility room cleaner than when they arrived. There were no surprise "gothcha" expenses and I was never pressured into a more expensive system than I wanted. The whole process went very smoothly from start to finish. My new system is quieter and way more efficient than my old one and I am really happy to have gone with SOS. I highly recommend them for new systems and will be using them for my system maintenance as well.

Wonderful company to work with. They were professional and on time. They took the time to explain the unit to me and sold a quality product. I have a split-system heat pump. I would recommend them.