Cisco Heating & Air Conditioning Inc

Dave, Toph, and Mary Beth all gave great service! Dave came out, and did full evaluation on my house, even checked my insulation, to determine proper hvac equipment. I received several other bids and Cisco was the only company that put this much effort in correctly calculating what I needed. Pricing was fair, everyone was friendly. Toph installed furnace, and outside unit professionally and in a timely manor. I would recommend to friends and family! Thank you cisco for making my house comfortable again!

I own a small business and it's very important my product stays fresh. Any time I have a issue at all I call Cisco and Mike comes right out. Very knowledgable and couldn't ask for a nicer guy. Walks me threw what's wrong so I understand and always fixes me right up.

Great overall experience. Easy to schedule an appointment and quick service. I opted for a whole new system but there was ZERO pressure to go that route. Extremely reasonable pricing too. Customer for life. Beware of other local companies that pressure you into service contracts! These guys are the best!

Called at 10am on November 17 for service on my furnace and to my surprise the owner Dave showed up at 12:30 to help me out. He said all other service people were busy so he personally took care of my problem. That is exceptional service at this time of year for Hvac! I won’t hesitate to use this company again in the future

Mike was on time and took care of my problem. He even took the time to ,in his words jury rig the problem while we had to wait for a part. He kept me in A/C for 2 days until the part came in. He could have taken the attitude that when he found the problem and had to order a part he was finished. He knows what it takes to keep a satisfied customer. And he didn't try to sell me anything!!

We have used Cisco since 2009 and have had great experiences each time they have come out. Mike has been out tech and he's always extremely polite and helpful.

I had my A/C go out at then end of last Summer. Cisco just installed a new energy efficient one for me so I'm ready for this coming Spring. The price was fair and the crew were friendly and did a nice job!

Used the website late Sunday evening and actually got a call back that evening. Problem could wait till morning so they called back promptly in the morning and got me scheduled before noon. The technician showed up and got me going within 30 minutes. Did not waste my time or money on fixing things that did not need it. Very appreciative of his prompt services. I also like the email alert before his arrival to let me know who was coming.

I had several bids before I chose CISCO HVAC. Besides a lower bid, CISCO equipment was a step up on every other company. Dave came over and gave me several variations of equipment CISCO could install with no polished sales gimmicks.
On the morning of install, Toth & Mark came over on time and proceeded to cover the pathways to the furnace with protective floor runners.
These two worked together to completely rip out and install everything in a choreographed project that showed their skills have been refined over many years.
The finishing touch was the magazine like holder that was riveted to the return air duct neatly holding all the HVAC papers that came with the new system. Very handy. It also was showed that they do their own sheet metal work and don't use install kits like some other companies.
Because of all this and especially being a local company I highly recommend them.

Kalee who answered the phone was always pleasurable to talk with. Always request Mike over having Mark. Mark is incredibly rude, and short expecting the customer to know uncommon things about HVAC systems, and he left my home without turning my furnace on but sure did take my money!! I called back the next day to say that my house still wasn't heating. Once Mike showed up 48 hours after Mark left, he found out quickly that the furnace was left off. If it were just for Mark - I'd give 1 star. But with how quickly Kalee and Mike jumped to fix what Mark screwed up is why I give them 3 stars. Mike and Kalee both deserve 5 stars for their service.

Edit: after agreeing to refund my money, the supposed owner retracted through Kalee, the offer saying he sent 2 service techs to my home - I asked to speak with the owner. He declined to speak to me and just sent a check. What owner doesn't do everything they can to keep a customer?! I will NEVER USE THIS COMPANY AGAIN. ONE STAR.