The owner went above and beyond in attempt to diagnose and fix our hvac system. Even after his technician, who was a pleasure to have in our home, wasn’t able to fix the issue that they thought it was, we weren’t charged for the part. The owner of the company was trying to prolong the life of our 13yo unit for a few more years but it didn’t work out. No fault of his own. The owner spent a good time on the phone with me, going over our options and explained them all in great detail. He never made me feel like a burden or an annoyance in my questions and concerns. If you’re looking for a hometown feel company that you can trust, you have found it.
Ron and his team were great. We had our AC go out. They called the next morning and had someone in our neighborhood already, so they were able to stop by. Nick the technician was very nice and professional. Subsequently had to replace the coils and they were able to get the part quickly and performed the replacement. Highly recommend!!!
This is what customer service should look like in every business. Ron and his team of technicians were out within an hour of calling. Professional, responsive, and came on a weekend before we left town on vacation in 100 degree heat! I rarely write long reviews, but this is a business which operates with the client in mind. How refreshing is that? Thanks Muller Mechanical for getting us back up and running. Also want to give a shout out to Wade (technician). Very polite, friendly, courteous, and cared about our home.
I called them this morning when they opened and a few hours later our AC is already back in business with a new capacitor, which Wade quickly diagnosed as the problem and got to work fixing. I'm so thankful my friend recommended me to them, and I will recommend them to our friends as well. Thank you!
Muller did a great job installing our new air conditioner and furnace. All of the guys were very professional and friendly. Love the owner he even worked it out for them to come earlier than planned when our ac stopped working and it was super hot outside! Great company and great people- definately recommend!!
This summer (2020) I had them come out to replace my AC and Furnace. They were very reliable and professional they showed up on time and were flexible with my college schedule. I was having other work done at my house and they even offered a few recommendations as well. This winter (2020) I had issues with my heating. They came quickly to fix the issue even though the office was closed and it was a Saturday. Very happy with the service and would recommend them to anyone. Very nice people and easy to ask questions knowing you’ll get an honest answer.
I had issues with my AC and they were prompty out that day to look at. The service man fixed immedistely as it was just a capacitor. The service call was $95. To my surprise the capacitor cost $160 which could have been bought on the internet for $26. Wholesale cost is around $15.
Absolutely 5 stars all the way. All the technicians are outstanding. They respond to calls quickly and are very thorough. They have maintained and fixed both my AC and heating since I moved here three years ago, and I could not be happier with the service. Dr. Lynn Soots
Their employees are top-notch, extremely friendly and extremely hard-working. The owners, Rob and Ron, are always available and are frequently on the job working alongside their people. I cannot Recommend them highly enough! Call them and you will be happy
Camden Riley
The owner went above and beyond in attempt to diagnose and fix our hvac system. Even after his technician, who was a pleasure to have in our home, wasn’t able to fix the issue that they thought it was, we weren’t charged for the part. The owner of the company was trying to prolong the life of our 13yo unit for a few more years but it didn’t work out. No fault of his own. The owner spent a good time on the phone with me, going over our options and explained them all in great detail. He never made me feel like a burden or an annoyance in my questions and concerns. If you’re looking for a hometown feel company that you can trust, you have found it.
Noel G
Awesome job , heated floor is ready for concrete
Jamie Magnuson
Ron and his team were great. We had our AC go out. They called the next morning and had someone in our neighborhood already, so they were able to stop by. Nick the technician was very nice and professional. Subsequently had to replace the coils and they were able to get the part quickly and performed the replacement. Highly recommend!!!
Chris Daniels
This is what customer service should look like in every business. Ron and his team of technicians were out within an hour of calling. Professional, responsive, and came on a weekend before we left town on vacation in 100 degree heat! I rarely write long reviews, but this is a business which operates with the client in mind. How refreshing is that? Thanks Muller Mechanical for getting us back up and running. Also want to give a shout out to Wade (technician). Very polite, friendly, courteous, and cared about our home.
Taylor Schwarzer
I called them this morning when they opened and a few hours later our AC is already back in business with a new capacitor, which Wade quickly diagnosed as the problem and got to work fixing. I'm so thankful my friend recommended me to them, and I will recommend them to our friends as well. Thank you!
Jennifer Gustafson
Muller did a great job installing our new air conditioner and furnace. All of the guys were very professional and friendly. Love the owner he even worked it out for them to come earlier than planned when our ac stopped working and it was super hot outside! Great company and great people- definately recommend!!
Sarah Rodgers
This summer (2020) I had them come out to replace my AC and Furnace. They were very reliable and professional they showed up on time and were flexible with my college schedule. I was having other work done at my house and they even offered a few recommendations as well. This winter (2020) I had issues with my heating. They came quickly to fix the issue even though the office was closed and it was a Saturday. Very happy with the service and would recommend them to anyone. Very nice people and easy to ask questions knowing you’ll get an honest answer.
Louis Oborny
I had issues with my AC and they were prompty out that day to look at. The service man fixed immedistely as it was just a capacitor. The service call was $95. To my surprise the capacitor cost $160 which could have been bought on the internet for $26. Wholesale cost is around $15.
Lynn Soots
Absolutely 5 stars all the way. All the technicians are outstanding. They respond to calls quickly and are very thorough. They have maintained and fixed both my AC and heating since I moved here three years ago, and I could not be happier with the service. Dr. Lynn Soots
Tim Tholen
Their employees are top-notch, extremely friendly and extremely hard-working. The owners, Rob and Ron, are always available and are frequently on the job working alongside their people. I cannot Recommend them highly enough! Call them and you will be happy