This was definitely the year to get the AC connected and installed correctly. Having called several other installers and them being no shows and no call backs I called tried Roots. The receptionist was courteous while scheduling a date for an estimate. The estimate was done quickly and without hassle and at a price that I believe was well worth it. Install was challenging as they had to move around a very narrow space to install the lines, but it was done quickly and professionally. Close to 6 weeks later there was an issue with the collant and Roots responded the same day and completed it under warranty. Thank you for your professionalism.
I’ve used this company 3 times in Birch Run, 2 times in Flint, and 2 times in Tawas (All different properties). Customer service is great and their work is superb! Highly recommend.
Absolutely love Roots. They did an excellent job replacing our furnace. They gave us a quote which included everything, and didn’t try to up sell us. They stuck to the quoted price and were honest and nice. They were very professional. We will be using them for our heating and cooling needs in the future.
The Roots technicians arrived on time and were very professional. They explained what they found and gave details on what they did to recharge the coolant on the system (also added sealant). The technician, Gary, his helper, Mason, actually arrived slightly early - which is a major change from other services I have used. I will confirm their repairs are effective and update this review once we have confirmation.
Had Roots install a new A/C unit in my house. Everybody we dealt with was extremely professional, friendly and showed up on time. Would reccomend to anyone
ROOT'S HEATING & COOLING Come in with the lowest price and best Product.Great guys (Adam n Neil) come out on time professional,Answered all my questions.Everything went smooth! New Trane central air unit Rocks! 2 days in and no more 80° degrees in my house.Very happy with everything, Installation,Product,Can't forget the secretary very patient and helpful that I dealt with.The salesman that come out also. I didn't feel like he was trying to over sell at all. Like the others that come out did Answered every question I had. ⭐⭐⭐⭐⭐
I was stuck in the middle of winter with a single digit night coming and my furnace puked and died. These people are nice, professional, timely, they back their product, and the whole experience was top notch. They take care of their customer and take pride in what they do. I give them my highest recommendation!
Very professional and courteous. They did a great job replacing our ancient furnace with a hi-efficiency model. Cleaned everything up when they were done.
Gabor “Currahee1SG” Dobos
This was definitely the year to get the AC connected and installed correctly. Having called several other installers and them being no shows and no call backs I called tried Roots. The receptionist was courteous while scheduling a date for an estimate. The estimate was done quickly and without hassle and at a price that I believe was well worth it. Install was challenging as they had to move around a very narrow space to install the lines, but it was done quickly and professionally. Close to 6 weeks later there was an issue with the collant and Roots responded the same day and completed it under warranty. Thank you for your professionalism.
David West
I’ve used this company 3 times in Birch Run, 2 times in Flint, and 2 times in Tawas (All different properties). Customer service is great and their work is superb! Highly recommend.
Aisleen Morr
Absolutely love Roots. They did an excellent job replacing our furnace. They gave us a quote which included everything, and didn’t try to up sell us. They stuck to the quoted price and were honest and nice. They were very professional. We will be using them for our heating and cooling needs in the future.
G M
The Roots technicians arrived on time and were very professional. They explained what they found and gave details on what they did to recharge the coolant on the system (also added sealant). The technician, Gary, his helper, Mason, actually arrived slightly early - which is a major change from other services I have used. I will confirm their repairs are effective and update this review once we have confirmation.
Dominick Falsetti
Had Roots install a new A/C unit in my house. Everybody we dealt with was extremely professional, friendly and showed up on time. Would reccomend to anyone
Dennis Dean
ROOT'S HEATING & COOLING Come in with the lowest price and best Product.Great guys (Adam n Neil) come out on time professional,Answered all my questions.Everything went smooth! New Trane central air unit Rocks! 2 days in and no more 80° degrees in my house.Very happy with everything, Installation,Product,Can't forget the secretary very patient and helpful that I dealt with.The salesman that come out also. I didn't feel like he was trying to over sell at all. Like the others that come out did Answered every question I had. ⭐⭐⭐⭐⭐
David Kittell
Great service, very timely and courageous
I love the system they use to notify me when someone is coming as it makes it so easy to know when they will be at my place.
No problem recommending this company.
Jeff Ford
I was stuck in the middle of winter with a single digit night coming and my furnace puked and died. These people are nice, professional, timely, they back their product, and the whole experience was top notch. They take care of their customer and take pride in what they do. I give them my highest recommendation!
Jeff Ford- February 3rd, 2021
Deirdre Siemen
He was very nice and I appreciated that he kept me informed of what he was doing and why. Very professional.
Kevin Wine
Very professional and courteous.
They did a great job replacing our ancient furnace with a hi-efficiency model. Cleaned everything up when they were done.