I would recommend this business to anyone. There was a smell of propane in my house coming from the furnace. I called my propane provider and they said I would get the best service from Absolute Comfort - they were not wrong about that!! Absolute Comfort showed up shockingly fast to address such a scary issue. John did a great job on my furnace and resolved the issue completely as well as fixing others. He was both greatly experienced and very charismatic, while also being very affordable - the complete trifecta for anyone doing repairs in your home!!
My parents have used John and Absolute Comfort for years. When I bought my own home I knew I needed his number. He is fast, very knowledgeable, super friendly, very reasonably priced and does a wonderful job. If your looking for cheap labor and flimsy parts don't call him he only uses quality parts and his quality labor is well worth his fees. He is fast to schedule service calls and repair work. He is up front and honest and gives you all the information and your options no pressure just trying to help you fix your issue. All 3 times I have had to call him for emergency repairs(no hot water, no a/c or heat) he has answered quickly, came same day to diagnose and fix the problems, he was able to get my furnace and put my furnace in very next day. He is great with service cleaning calls too. He has replaced my water heater, serviced and repaired my A/C and most recently installed a new furnace for me when my old one was deemed ancient and beyond repair. He has always gone above and beyond, as long as he is in business he will have our business. 5 stars is not enough he definitely takes care of our family! Thanks John!
John offered to come out for service during off-hours which was appreciated, he didn't have to offer. He took the time to explain what was broken and made recommendations about what I should do in the future with service and such. He communicated when he was on the way which was nice. I would definitely recommend and I will be calling him in the future if I need service.
Had no heat overnight called at 745am had a diagnosis shortly after and heat was on and running perfect. Took the time to explain the repair, explain how the part that failed worked and what it would do to fix it. I have used the same furnace guy for 10 years but he was out of town and 7navsulable so I called Absolute because they were local and close and I feel like I have a new furnace go to guy
Absolute Comfort Heating & Air came to our home yesterday while we were out of town to "check out" our AC. In order for him to do that, we allowed our autisic 17 year old to open the door for John the owner to have access to the basement.
Hours later he called to tell us that he had repaired "our issue".
He never called us to tell us what the "issue" was AND how much he would charge to repair it. We never had the opportunity to hire him or anyone else for that matter because he did the "job" without approval. He also removed a device that Consumer's had attached to our AC to help monitor costs.
While we were taveling home, he called and begged for payment. We explained that payment would not take place until we returned home and checked out the work. He went on to ask if our son could give him a credit card to make the payment and we said no.
This morning at 7:00 he called my husband and my husband let him know that the air still wasn't cold. Before the conversation could go any further, John the owner, called my husband a "piece of ####" for not paying him yesterday AND he asked if we had paid our Consumer's bill, implying I guess that that would be the reason for no cold air. Needless to say the conversation went in a very very unprofessional direction with John, the owner of Absolute Comfort disrespecting us on a level we've never, ever experienced.
Since purchasing our home (February 2020), we've had nothing but great experiences with contractors. I don't know why this guy chose us to scam, but it is my recommendation that he not be hired to do any work.
***This is in repsonse to the owner: North Winds discovered that John from Absolute Comfort Heating & Air removed the power handle from our AC Unit. We had to pay $407 to replace the power handle and box. North Winds said that the only thing that was wrong was that the breaker was tripped. After restoring that we could have had our AC working providing cold air. But no, the theif and scammer John from Absoulte Comfort Heating & Air thought he was going to charge us $400 and come back and replace the part he stole. It is a good thing we did not give that theif our credit information that he was begging for. Instead we had to pay the professional for an unnecessary expense.***
We came back from vacation during the 90+ degree temps, and around 7:30 PM we noticed our AC was not blowing cold air. We called John and explained the situation, and he came right out. This was a Wednesday night and well after normal business hours. John had our AC running and was leaving 45 minutes after our call. He did not charge an emergency fee/ after hours fee, and was very pleasant. He will be the first person I call anytime I have an HVAC need. I highly recommend John.
Thank you John! He was very prompt in answering his phone on midday Saturday. I was in need of emergency assistance for a serious venting issue with my furnace AND water heater. I had double trouble and he jumped right to the task. Within an hour he had me fixed up and was very straight forward and honest with what needed to be done. I do feel very fortunate that he was able to come out when 2 other "big name" companies could not help. It pays to stay local, they need our support too and John was amazing! Thanks again for helping me and my family to stay warm and have hot showers!
John has always taken the time to explain what is going on. He may not be the cheapest place but he is definitely one of the best. We had an older furnace & a/c that he came out multiple times to fix. The a/c compressor finally quit last August. John was able to replace both units quickly and less then he quoted. I would recommend Absolute Comfort to everyone.
John was awesome! He came within 15 minutes of my call on a Saturday and was only here 15 minutes. Got our heat back up and running on what I consider the coldest day of the year (so far)!! He was very professional. I hope I don't need him soon but if I do I would not hesitate at all!
Steve Way
John did a fantastic job repairing our A/C unit. Very professional and knowledgeable about what was wrong .
Victoria Williams
I would recommend this business to anyone. There was a smell of propane in my house coming from the furnace. I called my propane provider and they said I would get the best service from Absolute Comfort - they were not wrong about that!! Absolute Comfort showed up shockingly fast to address such a scary issue. John did a great job on my furnace and resolved the issue completely as well as fixing others. He was both greatly experienced and very charismatic, while also being very affordable - the complete trifecta for anyone doing repairs in your home!!
NICOLE MC MICHAEL
My parents have used John and Absolute Comfort for years. When I bought my own home I knew I needed his number. He is fast, very knowledgeable, super friendly, very reasonably priced and does a wonderful job. If your looking for cheap labor and flimsy parts don't call him he only uses quality parts and his quality labor is well worth his fees. He is fast to schedule service calls and repair work. He is up front and honest and gives you all the information and your options no pressure just trying to help you fix your issue. All 3 times I have had to call him for emergency repairs(no hot water, no a/c or heat) he has answered quickly, came same day to diagnose and fix the problems, he was able to get my furnace and put my furnace in very next day. He is great with service cleaning calls too. He has replaced my water heater, serviced and repaired my A/C and most recently installed a new furnace for me when my old one was deemed ancient and beyond repair. He has always gone above and beyond, as long as he is in business he will have our business. 5 stars is not enough he definitely takes care of our family! Thanks John!
Matthew Walker
John offered to come out for service during off-hours which was appreciated, he didn't have to offer. He took the time to explain what was broken and made recommendations about what I should do in the future with service and such. He communicated when he was on the way which was nice. I would definitely recommend and I will be calling him in the future if I need service.
Dave Eddy
Had no heat overnight called at 745am had a diagnosis shortly after and heat was on and running perfect. Took the time to explain the repair, explain how the part that failed worked and what it would do to fix it. I have used the same furnace guy for 10 years but he was out of town and 7navsulable so I called Absolute because they were local and close and I feel like I have a new furnace go to guy
Renee Shearon
Absolute Comfort Heating & Air came to our home yesterday while we were out of town to "check out" our AC. In order for him to do that, we allowed our autisic 17 year old to open the door for John the owner to have access to the basement.
Hours later he called to tell us that he had repaired "our issue".
He never called us to tell us what the "issue" was AND how much he would charge to repair it. We never had the opportunity to hire him or anyone else for that matter because he did the "job" without approval.
He also removed a device that Consumer's had attached to our AC to help monitor costs.
While we were taveling home, he called and begged for payment. We explained that payment would not take place until we returned home and checked out the work. He went on to ask if our son could give him a credit card to make the payment and we said no.
This morning at 7:00 he called my husband and my husband let him know that the air still wasn't cold. Before the conversation could go any further, John the owner, called my husband a "piece of ####" for not paying him yesterday AND he asked if we had paid our Consumer's bill, implying I guess that that would be the reason for no cold air. Needless to say the conversation went in a very very unprofessional direction with John, the owner of Absolute Comfort disrespecting us on a level we've never, ever experienced.
Since purchasing our home (February 2020), we've had nothing but great experiences with contractors. I don't know why this guy chose us to scam, but it is my recommendation that he not be hired to do any work.
***This is in repsonse to the owner: North Winds discovered that John from Absolute Comfort Heating & Air removed the power handle from our AC Unit. We had to pay $407 to replace the power handle and box. North Winds said that the only thing that was wrong was that the breaker was tripped. After restoring that we could have had our AC working providing cold air. But no, the theif and scammer John from Absoulte Comfort Heating & Air thought he was going to charge us $400 and come back and replace the part he stole. It is a good thing we did not give that theif our credit information that he was begging for. Instead we had to pay the professional for an unnecessary expense.***
Donna P
We came back from vacation during the 90+ degree temps, and around 7:30 PM we noticed our AC was not blowing cold air. We called John and explained the situation, and he came right out. This was a Wednesday night and well after normal business hours. John had our AC running and was leaving 45 minutes after our call. He did not charge an emergency fee/ after hours fee, and was very pleasant. He will be the first person I call anytime I have an HVAC need. I highly recommend John.
Tanya
Thank you John! He was very prompt in answering his phone on midday Saturday. I was in need of emergency assistance for a serious venting issue with my furnace AND water heater. I had double trouble and he jumped right to the task. Within an hour he had me fixed up and was very straight forward and honest with what needed to be done. I do feel very fortunate that he was able to come out when 2 other "big name" companies could not help. It pays to stay local, they need our support too and John was amazing! Thanks again for helping me and my family to stay warm and have hot showers!
Tim Hines
John has always taken the time to explain what is going on. He may not be the cheapest place but he is definitely one of the best. We had an older furnace & a/c that he came out multiple times to fix. The a/c compressor finally quit last August. John was able to replace both units quickly and less then he quoted. I would recommend Absolute Comfort to everyone.
Rose Fike
John was awesome! He came within 15 minutes of my call on a Saturday and was only here 15 minutes. Got our heat back up and running on what I consider the coldest day of the year (so far)!! He was very professional. I hope I don't need him soon but if I do I would not hesitate at all!