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Proficient Heating & Cooling Reviews - 44

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
adam Lewandowski

Absolutely amazing!!! My AC went out Wednesday and they accommodated my schedule and came to my house by Friday (even during a super busy time the squeezed me in). Excellent prices and super friendly. I highly recommend these guys for all your heating and cooling needs. Thank you guys so much, your service was very much appreciated!!

Andrew Nixon

If you are looking for a great HVAC team, this is the one. Quentin came out same day, within a couple hours of my call. He was professional and friendly, knowledgeable and efficient and even let me look over his shoulder as he diagnosed and found a solution for my problem. Best pricing and service I could ask for. I have nothing but good things to say about these guys. Thanks for being what a service company should be!

Kristopher Richardson

Thee guys are amazing. My A/C went out on a 90+ degree weekend. When I said I wanted a whole new HVAC system they actually got my A/C running until my installation date. Then they replaced my furnace and A/C in one day. They also added a humidifier and fixed several vent problems for me. All at a great, GREAT price. I highly recommend this company!

Imp ulse

First off I would like to thank Proficient Heating and Cooling My service person was Quentin himself the service was excellent in and out in less than 15-20 minute's. He made me a priority and I can appreciate that. I called and couple hours the same day he came right over and fix the problem. I really appreciate that and the price was very very affordable I was scared I was going to have to come out of some of my mortgage money but nope he made it very reasonable for me. If you're looking for a good heating and cooling guy Proficient Heating and Cooling is the place to go. Ask for Superman Quentin...
Thanks again 👍
Donyel/Westland

Marianne Heffner

My air conditioner went out last night. Called Proficient at 8 am this morning and Quentin was here by 1 pm . He quickly diagnosed and repaired my air conditioner. All this was done at a great price. I am so happy I went with them. I won't hesitate to contact them again in the future.
This is the company you want for all your heating and cooling needs. You will never be disappointed.

Kay Indigo

Very professional and customer-oriented. I have called them on a few occasions when my central air unit decided to act up. They always ensure that someone will assist me within24 hours and keep their promise. I have never had to wait for parts or materials for days. When they start a job, they finish it.

Their technicians are very professional, courteous and friendly they explain everything. I have had the same tech come to my home on both occasions. I wish I remembered his name because he deserves the recognition.

I can honestly say that I have used another company for years. When they could not deliver Proficient Heating & Cooling delivered both times, they have gone beyond my expectations. From this point forward Proficient Heating & Cooling is the company I will use going forward, no exceptions!

carol arakelian

We couldn't be happier! After our former heating and cooling company had no definitive answers, a co-worker highly recommended Proficient Heating and Cooling. Nicole was pleasant and helpful when I called, and Quentin arrived later that afternoon despite being busy in the frigid temps. He agreed that the furnace needed to be replaced, but he also diagnosed the issue, setting our minds ease with the replacement. The next day Quentin arrived right on time to introduce our technicians Mike and Cole. They had the job completed 2 hours earlier than expected and they were personable, professional, and very neat. Kudos to you all at Proficient. What a great thing to be able to support a local family business that clearly cares about their customers. If you are looking for honest, prompt, knowledgeable and professional service, these are your people!

S S

My air conditioner quit working on the hottest day of the year. I called for an appointment expecting it would take at least a week. To my surprise Nicole said there was a person in my area and they would be out ASAP. That was at 12:38 p.m. My unit was fixed and the service man Mike was gone by 3:32 p.m. This was 1 day after the holiday weekend. I was so impressed and thankful. Nicole was very nice and efficient on the phone. When Mike came by he also was very nice, professional and courteous. He was also very knowledgeable. I now have a new HVAC Company. Thanks so much Nicole, Mike and Proficient Heating and Cooling.

Ariana Bennett

I cannot say enough good things about Quinton who runs and owns this company. I called him at 10am and he was at my house by 11am which I know is luck based on availability. However, his expertise and professionalism would’ve been worth the wait. Most important thing to me besides getting my heat running on a 20 degree day, was his honesty and more than fair pricing! I will definitely be recommending him to all! Thanks again!!!

Imagine1701 L

In over 60 years we have used the services of many electricians, carpenters, plumbers, roofers, etc. Of all of them, Proficient Heating and Cooling, stands far above them all. His business can only be described in superlatives, honesty, integrity, ingenuity, perseverance, dedication, and knowledge. Where others with slick advertising and promotions have charged us $90 for a house call, only to tell us that our furnace was more than 14 years old so they could not repair it and they would have to install an entirely new system, Proficient Heating and Cooling quickly, efficiently, and expertly fixed the problem and had our furnace functioning perfectly within an hour. If you want the utmost in highly professional, expert, handling of the most difficult and challenging repair at a very reasonable price, please contact Proficient Heating and Cooling in Livonia. Otherwise, good luck.

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