Action Plumbing & Heating Inc

Was charged service fee for coming out and 30min of labor for him to sit in the car and tell me they can’t do it. There was no labor. He looked at it and wrote up a quote suggesting I not go that route. And sat out there for 30min. Professional Robbery.

Update: attempted to contact location to get the $100 estimate I paid for only for it to say absolutely nothing. I found this service charge in addition to the labor fee with no labor to be illegal and started the charge dispute after receiving no help or clarification from staff.

My water heater went out yesterday evening.(Jan 2023) I called this morning and got a same-day appointment. The water heater was fixed in less than 30 mins! I'm so sorry I forgot the gentleman's name but not only was his work efficient, but he was pleasant, courteous, and knowledgeable. He thoroughly shared the root of the problem with me. He also placed slipcovers on his boots, which I greatly appreciated! I'd definitely recommend. Thank you Action Plumbing & Heating!
UPDATE!!! (06/02/23)
Action Plumbing and Heating came out to my home for my Central Air Unit(they are contracted through consumers energy for home appliance repairs). I was told even after repairs the life of my unit probably wouldn't be long and a brand new unit would be $$$$$. I told him I really don't have the funds at the moment for a new unit. So repairs would probably be what's best for the moment. Well he went ahead and left giving me a card with the price of a new unit, and didn't make an attempt at any repairs. He didn't even put the fuse box back. I understand it been a long hot week but if nothing else at least put things back the way you found them! This was a different guy from the gentleman that repaired my hot water heater in January. So this most recent visit does not reflect on my 1st visit at all. Though it left me highly disappointed! My 5 stars is still for theJanuary visit. I give this last visit 2 stars because at least he did show up.

We purchased a new furnace and installed central air with Action. Both gentlemen were informative, on time and did the job well within the time frame given. I highly recommend using them in the future, there was no mess for me to clean up and they went above and beyond answering all my questions!

Quick turnaround from my initial phone call to service, the technician was punctual, efficient, friendly, and thorough in making sure the job was done well and everything was working as it should be. He also cleaned up the work area when he was finished, which I've found to be an uncommon practice among others I've used in the past, so bonus there as well.

I'll definitely be using them again in the future.

Cody and Nate did a phenomenal job! We are very excited to finally have central AC! Everything turned out perfect and better then we could imagine!

Jake worked on my water heater. Very pleased with his work. He explained and showed me what he did. I will use this company again.

Response was swift. The issue discovered. Part ordered and installed in less than 2 hrs. The technician was courteous and took the time to explain the issue and process to make sure I understand the problem. Would use again in future if need arises

Hailey who answered phone and schedule my service appointment was very friendly, informative and professional. Christopher who fixed my plumbing issue was also friendly, fast, efficient and very professional.
Communication also excelled.

Was very happy with his work n even though I still need work done. I’ll schedule for appointment. This company is good

Had them install a new furnace and air conditioner unit. This time had them install a gas line for kitchen remodel. Both times the work was done quickly, as described and professionally.